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紐卡斯爾英迪格飯店
4.2/5136 評價

紐卡斯爾英迪格飯店

紐卡斯爾|距離聖占士公園0.6km
I have previously rated Indigo in Newcastle with 5 stars on a number of occasions, and it was both our favoured hotel in Newcastle, one of the best Indigo Hotels nationally and the best of the IHG offerings in the city. However on our latest visit we were disappointed all around. Generally hotel rooms appear not to have been upgraded for some time, and are now looking dated and tatty. No attempt has been made to try and cover this up, or to make your stay bearable with any extras or personalisation. We booked a King rom with a furnished balcony, which claims to be 22 to 24 m2, and comes complete with a stocked mini bar. This description is very misleading: the room is only this size if you include the outside balcony, so in reality it is more accurately 18m2, and therefore feels cramped. In our room, 427 there was a standard double bed badly fitted into a king bed headboard and side tables, leaving a huge gap between bed and bed table which was both dangerous and very uncomfortable. The bed also moved constantly as it wasn’t fitted, pillows feel behind it, and glasses and the phone feel between the gaps. Decor was tired and worn with no attempt to cover it up or repair. The free stocked mini bar, which was once the feature of the Indigo chain, consisted of 1 bottle of beer, one can of orange and 2 small bottles of water, none of which were replaced during our 3 night stay. A highlight of Indigo Newcastle used to be their breakfast, which included an old local favourite Pan Hegarty, however that has all gone. It’s standard breakfast, which finishes at 10am even on a weekend. As an IHG Diamond member I didn’t get any upgrade, in fact the room couldn’t have been much worse. Despite bringing my concerns to the receptionist at checkout, specifically the misleading and dangerous bed situation, I did not receive the courtesy of a response from the manager. What a sad state, for a once great hotel to fall to. I am surprised Indigo allow them to be part of the brand anymore.

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正在尋找聖占士公園附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
阿巴特羅斯背包客旅館
4/529 評價
I run a local charity helping the homeless community in Newcastle and was using this hostel as a base while I did so. However I missed checkout time due to helping out a person in need which took me longer than expected. I was banned and physically ejected with force from the premises by a member of staff; several items of my property were still in the hostel and they refused to return them to me. The police were involved and an extensive investigation was made for common assault and theft. Conveniently the CCTV footage was unconclusive and the case closed. I later discovered this member of staff was actually the DUTY manager. My attempts to make a formal complaint to the overal manager were ignored and now a duty manager who is extremelely rude and has physically assaulted guests and steals their property is now still working at this hostel. I can only assume this i because the member of staff was management and they were trying to stick together..his name was Anthony and as I am aware he still working there now to this day. I escalated this complaint to the customer relations team; whereby I was threatened with legal action in their attempt to keep me quiet and prevent me leaving these reviews...this I chose to ignore as other potential guests need to know the truth. Through my work with the homeless I have managed to meet other people who have had similar bad experiences at the hostel, one of which was actually made homeless due to the hostels. I have been told they refuse any members of the homeless community; despite them having cash, a form of ID and some who I know really well would never misbehave or cause any issue in the hostel. I even met another member of staff who was staying there full time who was now living as a homeless member in Newcastle; they had some similar bad experiences and were sacked for invalid reasons. All in all, its a shame this hostel has so much potential, if they were to change all the staff this place could really be somethng special, as the location is perfect. In conclusion I would recommend not to stay here until they consider reviewing their staffinf and policies
紐卡斯爾1號汽車旅館
4.3/5104 評價
如果是正麪,窗外的風景很不錯。可以看到著名建築師設計的park hill. 位置很方便。tram bus 步行都很方便。選擇這裡也是距離火車站tram衹要一站。原來在這家酒店住過一晚,感覺還可以所以在此預訂,但這次真的感覺很一般。不過謝菲爾德市中心選擇很少也衹能這樣了。 酒店前台有的服務員很熱心,有的態度很冷漠。 這次出行特別不開心的是housekeeping. 第一天沒有打掃。第二天也沒有打掃,我看到她很客氣趟她幫忙打掃。那個女的說超過時間她就回家了,她衹工作一段時間。退房的時候,我拉肚子晚了十分鐘,那個清潔工直接對我發出不滿的聲音。真的很氣憤,不打掃我的房間我都沒有投訴。前台說會告訴她去打掃但她也沒有。至於看到有的ibis會補償早餐優惠,這個也完全沒有。真的是第一見到這樣的housekeeping. Ibis也是知名品牌旗下的啊 雖然整體並沒有覺得很差,但4.6有點高了。
康第公寓飯店
4.3/524 評價
我們很高興在7月24日入住公寓。我們有5x2牀公寓,供朋友和家人團聚。公寓很漂亮,維護得很好,有很多小接觸。理想的中心位置,方便前往商店,酒吧和餐館。工作人員非常棒
紐卡斯爾高級套房飯店
4.3/524 評價
Overall our stay was quite good. A few notes: Easy walk from train station Allows late check ins - we arrived late & had arranged with the front desk ahead - they sent very detailed directions to pick up the keys - very clear and worked well!! (Reception only open day hours but communication was excellent) Suite was well appointed - kitchen, fridge, microwave We had 2 bedroom suite - 2 full bathrooms & 2 bedrooms (each had a double bed) The building is dated/older but the suites were clean. No complaints at all. Comfy beds & pillows. Linens were quite pleasant & towels fluffy soft (literally the towels were so fluffy we were all talking about it!) There is a lift/elevator - great for those with luggage. Washing machine - fantastic to have a washer when traveling with a family!! (Note no dryer- just a washer) Considerations: No air conditioning so we opened the windows at night. This meant a lot of noise - a lot. Each night there were people screaming, bottles smashing and sirens. It bothered the light sleepers, others were unfazed. I wouldn’t say the area is “bad” or questionable at all- just there is a lot of nightlife and the noise of which travels straight up into the suite.
紐卡斯爾希爾頓歡朋飯店
4.1/572 評價
早餐大同小異,酒店前台在二樓,底樓能看到的兩個電梯都是不開的,要聯繫前台用第三個電梯 最裡面的那個,照片裏拍了電梯旁的電話,在不開的兩個電梯旁邊。坐電梯離開酒店的時候到了底樓要開右手邊的門才能出去,也是為什麼來的時候在底樓衹能看到兩個電梯的原因。 酒店地理位置優越,步行去火車站就行,酒店附近走兩步也有小超市,買了當地的泡麵救了我的中國胃。 另外一個好處就是便宜,這次來英國住了很多其他城市火車站附近的酒店都要一兩千。
紐卡斯爾郡飯店
4.2/5127 評價
我和我的夥伴一起去縣酒店度週末,我們去登記入住,工作人員很友好,很舒適,來到我們的房間,很乾淨,牀鋪很好,牀不是硬的,也不是軟的,酒店本身是理想的離我們預訂了酒店哈德遜餐廳的所有活動都很近,我被服務吹走了,所有員工都很友好,食物很棒,我們還在房間價格中包含早餐,價格便宜2英鎊早餐你可以吃歐陸式食物,尤其是在4星級酒店的食物很美,我們一定會回去的

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