普茨茅斯貝斯特韋斯特優質飯店(Best Western Plus Portsmouth Hotel and Suites)

I had to switch to another room because the heater in the first room didnt work and the room was very cold. We had a king size bed and four small twin size pillows. The tv had a remote control that was difficult to use with no instructions.

Something greasy spilled in the floor in the room making it dangerously slippery Tv not working

notthing great about the stay. I was charged $23 for early check-in which I think is criminal and I am contesting it. Won't stay in a BW again

Very outdated and an odd design to the hotel inside. Staff wasnt overly friendly and the fitness center needs a renovation and new equipment that safely runs.

Felt old and outdated. I arrived at 2 and thought maybe I would check in a little early. Check in is at 4pm. They offered to check me in early for a $23 fee. Not worth it so came back at 4. It’s a good one night stop hotel on budget.

The worse hotels I’ve ever stayed at. Wish I could give it negative stars. Very old, dirty, and smelly. I did not stay. Even after changing rooms. There’s no way I was going to stay at that dirty place with my 1yr old. That hotel needs serious renovations.

The person at the front desk was polite about it but I was very disappointed when I showed up at 1pm to see when the room would be ready. To my surprise it was already to check in and the key were paper clipped to my folio but I was told that I’d have to pay an additional $23 to check in before 3pm. This was on top of the already exorbitant rate of $340/night. It was a holiday weekend and I understand that the market rate is going to be higher than normal but the room clearly states that the maximum rate for that room is $300, and then to be asked for an additional $23, seemed absurd.

My room looked very clean, however, despite the fact that the marble tiles in the bathroom were gleaming, I was sticking to them. Most likely the cleaner they use. When I say this room was clean…it was immaculate. The bed was very comfortable and the air conditioner worked well. The hotel was nice and quiet despite the fact that it is right off the highway. There was a good sized fridge and a microwave in my room. There are ice machines and vending machines for bottled water and sodas at the end of the hall. There is no place to purchase snacks, so if you’re prone to late night munchies, you better bring your own. I had two issues…1.) The coffee provided for the little coffee maker in your room is, without a doubt, the worst coffee I’ve ever had in my life (and I’m old and have traveled a lot) so brink your own k-pods! 2.) While the water pressure is great and I appreciated the adjustable shower head….there was no hot water. It was still tepid after 3 minutes of waiting. It finally warmed up at the end of my shower, but never got hot.