Holiday Inn 南金斯敦（新港地區）(Holiday Inn South Kingstown (Newport Area))

The room was great. Beds are comfortable. Air conditioning so nice. The pool was very nice. We were very disappointed that the restaurant/bar was closed. We specifically came back to hotel to grab a bite to eat and a drink. It was closed on Labor Day, a busy travel day. Overall, a good experience. The front desk staff was great. Kyla was great.

This was our third stay at this location. Last year we had no issues whatsoever so we were confident in our stay this time around. However, our room had many issues. The door didn’t shut tight on its own, the bathroom door had to be shoved closed hard, the bathroom skink was backed up and filled up every time you turned it on, the outlets were faulty and the lamp kept turning on and off. Our fridge kept shutting off on us. I put in a complaint at the front desk and was told maintenance would check out our complaints and if they could not be resolved they would move our room. They did not move us nor improve anything other than the faulty outlet. Housekeeping was very pleasant and did a wonderful job keeping us stocked and our room clean. The location is perfect for us but seeing as we weren’t respected guests even though I booked this august trip back in April, we won’t be staying here again.

The property itself is getting to be outdated. It’s a pretty average hotel, nothing more nothing less. The most inconvenient issue is that after checking in, the elevator is about a mile walk from the front desk on a carpeted floor which makes it difficult to push suitcases etc. Makes no sense.

I arrive at 3 o’clock in the morning on April 8 and was double charged for my stay where the employee wave my new bill for one night where I have Another employee trying to charge me for two nights… two days later from my stay there which is very unprofessional when I have a receipt stating that I stay for one night. I feel as though the manager need to talk to the employee name Ethan who checked me out. And I do have the receipt to show

Wish there was a full breakfast instead of buffet. Needed more than two towels, two hand towel, two wash cloth's for two people, especially staying multiple days. If just staying overnight, that would be plenty.

I enjoyed my stay very much. Disappointed in the cost of a two night stay however. I would, nonetheless, return to the Holiday Inn in Sauntertown, RI.

Elevator needs to be updated. Extremely old and quite slow, afraid of getting stuck so I took the stairs mostly. The pool needs more frequent cleaning

The outdoor pool area was a pleasant surprise. Very pretty and private. The restaurant for dinner on the premises was excellent!

The exterior of the property was nice. The lobby and restaurant are was nice. The rooms are very, very outdated. The rug in the room looked grimy, the television offered nothing but basic cable, no outlets for phone charging near bed………. Very disappointing. I would not recommend or stay again