辛辛那提沙倫維爾希爾頓花園飯店(Hilton Garden Inn Cincinnati/Sharonville)

The room was not clean and had food in the refrigerator from previous tenants. Also the room had a strong sent of cologne. Bedding didn’t seem to be washed either. Very disappointed in this Hilton

My stay was pleasant bed comfortable room clean only issue that I have is that when the hotel has a large number of kids teenagers that security should be added for the evening hours. My partner was woke up to kids running down the hallway at 4am he could not go back to sleep. Luckily, I did not hear it but It’s very annoying when there’s no one to monitor.

I was not accommodated in the room type that I originally booked. I booked for 2 rooms with two queen beds but I was provided with rooms with king beds.

It was a good room, but no restaurant and bar as advertised.

I was very disappointed with this Hilton Garden Inn. The first night was there was scared ( Gosh in my room) . I had like Gosh in my room 202. It was knocking ( 3 time ) bathroom door every 30 min. I could not sleep there since 8pm until . Then I called the help desk to changed me to another room , I even recorded the 3 knocking on the bathroom door every about 30 min and then as I was leaving the room to another room , The gosh whistled me as I was leaving the room 202. The to next night was afraid fell as sleep.

This is a delightful place to stay. The entire staff is friendly and welcoming, from the desk clerks to the food staff that provides the breakfast to the cleaning staff in the halls. Even the grounds surrounding the hotel are well kept and clean. (What a change from so many on-the-road hotels!) The room was clean and nicely spacious; the bathroom also. The pet friendly policy was ideal. We were very impressed! We have stayed at several hotels in Sharonville, but this is the best choice and we will stay at this hotel again in the future.

Unprofessional staff. Front desk associates wearing dirty clothes, no sort of uniform or name badge identifying them as employees. When checking in, front desk staff acted as if we were inconveniencing them. Many unruly guest staying at the hotel, when reaching out to the front desk staff they did nothing to resolve the situation. By far the worst Hilton Garden Inn I have ever stayed at! This hotel chain is my go to when I travel for work, staying around 100 nights per year.

Double charge my card and made me miss my event because they tied my card up. Very upset !

Nice hotel, good area. Staff very friendly and helpful. Will go back again if we get to this area.