國家飯店(National Hotel)

Mi experiencia no fue la mejor, para empezar reserve una cuarto doble suponiendo que voy con una persona más y me cobraron 15 euros extra por esa persona. Después me dieron una habitación que no estaba limpia ni arreglada así que tuvimos que pedir cambio de habitación, y mientras todo esto pasaba la gente del pub no nos quiso atender.

Hotelli on hyvin keskeisellä paikalla vanhassa kaupungissa. Lähellä on useita ravintoloita. Ilmastointi toimi hyvin ja viilensi myös silloin, kun en ollut huoneessa. Jos viereisellä torilla on tapahtuma, musiikki kuuluu selvästi huoneeseen.

Hyggelig betjening og behjelpelig betjening

There were some positives but unfortunately, the negatives meant that our overall experience was poor. Positive 1. Location of the Hotel 2. Staff at reception helpful Negative 1. On check in, we let them know we were Gold ******* members and so they said an upgrade was available and we could swap rooms once it had been cleaned. After returning from dinner, we were told that the manager had now said this wasn’t possible even though an empty room was clearly available. 2. The rooms were tired and worn. Need an up dating. 3. The safe in the room was in a cupboard that didn’t open. We asked if they could change our room as we didn’t want to leave our valuables lying around. They said no and offered we left it with them at reception. Something I’m sure no-one would feel comfortable to do. 4. Dirty pillow case and towels. These should be checked prior to guests using them. That said, when this was raised with reception it was addressed immediately. 5. Housekeeping was a big problem. On the first day, the rooms weren’t cleaned until 5pm in the evening. As we were heading out on day 2, we asked for the room to be cleaned earlier but got back at 4pm to find the room still hadn’t been cleaned. We had to ask reception for new towels to be brought to the room which took a while to arriving. By this point we were feeling quite frustrated. When we raised these issues to the manager, she shrugged it off and said she didn’t see what the problem was. Wouldn’t stay here again.

Perfect hotel to stay at if you want to walk around Klaipeda. Very authentic and rustic atmosphere but with all the necessary modern amenities. Staff was very friendly and helpful

Loistava sijainti, hyvä aamupala ja palvelu. Kätevä myös koiran kanssa reissatessa, kun puisto ihan vieressä 😊

Says it’s a 4 star but it needs some modernising and a bit of colour. No tea or coffee making facilities which is the first hotel we have stayed in over4 Baltic countries not to provide this. Wedding venue as well so can be noisy

A fabulous location in the Old Town. There is no onsite parking but it can be arranged by the hotel for €10 per night only 2mins walk away. We felt the hotel furnishings etc were starting to feel a bit dated. Breakfast was adequate but not as good as other similar hotels in Lithuania