We enjoyed the onsen and sauna at Dormy Inn. It is clean and have complimentary Yakult Drink and ice cream. Hotel also have complimentary ramen at night which is much appreciated. Room is small as with most Japanese hotels. Room is quite old and need upgrading. It is about 15 mins walk to the Niigata Station.
My family and travelled to Niigata at the end of April 2023 and had the pleasure of staying at Hotel Okura Niigata. Prior to the trip, I had reached out to them via email to inquire about coordinating a van + driver for us (6 of us) so that we could go visit some sake breweries and to make dinner reservations for us at a nearby restaurant. The concierge team was amazing and booked a large van (jumbo taxi) and driver for the day. they also ensured that the van could accommodate a folding wheelchair for one group member that needed it. The van and driver arrived on time and was quite reasonably priced. Great experience that was made possible by the hotel team! Upon return to the hotel, we realized we had left some items on the van - the hotel called the taxi company and coordinated the return of our items. Beyond these experiences, the hotel itself is a bit older but rooms are comfortable and fairly spacious for a hotel room in Japan. Location is great and the breakfast buffet was one of the better ones we had on this trip. If I should ever travel back to Niigata, I will most definitely be staying here. The hotel and team won my business by going above and beyond...even for Japan standards of customer service! Domo arigatogozaima****a!!!
This hotel was near the station and offered adequate facilities. Unfortunately the restaurant was closed other than to serve buffet breakfast. Also no bottled water was provided within room (we were directed to the dispensing machine by the front desk staff) which might just possibly have been to minimise the use of such plastic bottles (or not .. who knows?!). An overnight stay place only really.
滿意
86 評價