精英住宅飯店(Elite Hotel & Spa)

TOP!! Una estancia de 10. Super recomendadisimo. Con ganas de volver a Venecia

Dobry hotel. Ale nie wygodną rozkładaną sofę. A ogromnym minusem jest brak drzwi pomiędzy pokojami.

Nice and clean easy access to the centre with local bus

The self-catering facilities in the apartment were very limited, and the nearest supermarket was quite a wall away. The room itself was fine, and the staff were very good. It would have been good to actually be able to use the spa facilities (the reason we booked that hotel) without having to pay a surcharge. The additional costs of using the spa need to be clearer on ******* when booking. The location near the tram made it easy to get into Venice.

Amazing property and location 18 min tram ride into Venice, and you get to go back to the quiet after the hustle & bustle of Venice. I would definitely choose to stay here again when going back to Venice. Staff are super helpful, hotel is lovely and nice touch on my Birthday presented with cake and candle at breakfast!

The air conditioning was broken the first night and the room was unbearably hot. The air quality was poor, so sleeping with the window open helped, but created another problem because we could not breathe comfortably. The evening person on staff, Francesco, was completely unaccommodating. When we asked for a fan, he said he was hot too and he only had one fan. The day manager (Marco) provided assistance to make it right, but it required effort and multiple conversations for it to be done correctly. They did not communicate effectively and we had to repeat multiple times that our breakfast was complimentary and we were able to access the sauna and terrace. We chose this hotel for convenience to/from the airport, but it was a horrible way to spend my anniversary. The only “4 star” thing about this hotel is the lobby. The rooms are worn and had rust, dry rotted wood door frames and dated showers and overall design. Do not recommend.

We were on the top floor of the hotel and the ceiling in our room was VERY slow. There were parts where we had to duck and couldn’t stand, including to get to the other side of the bed. Also loud, it sounded like chairs scraping and people walking above us but again, we were on the top floor. Very clean and nice facility though

It wasn’t bad experience but not Good enough also, Front office staffs some was nice but some of them was Rude. For House Guests also Swimming pool has to pay separately that’s Ridiculous. If you already paid nearly €200 for 1 night and pay extra to use swimming pool. On Marketing purposes their selling point is pool and they taking extra €30 for use a pool one time access only. In future I won’t go back again..

Definitely not a four star...well at least if you did not book directly with the hotel. We were extremely disappointed in Elite Hotel and Spa. Our room looked nothing like the pictures of the two room flat that we booked. My university dorm room was nicer. The pull out bed had a slanted mattress with box springs sticking out. We actually had to put our pillows on the opposite side so the blood did not rush to our heads. There seems to be a 2-tier system where if you book directly with the hotel you get the updated wing of the hotel, while if you book with a 3rd party you get old, tired and sad looking rooms. There was no coffee machine in the rooms as advertised and the walls were extremely thin so you could hear everything around you. When we showed the staff the pictures of the rooms we actually booked, the staff said there were the same rooms but the pictures were just taken from different angles. Again, the room we got looked nothing like the pictures, it was not how the "angles" were shot. We will never come back.