智選假日套房飯店-芝加哥北岸/尼爾斯(Holiday Inn Express & Suites Chicago North Shore - Niles)

🥰I was so happy to stay there. room is wide. bath is new and very clean. very comfort and so quiet. I fully recommend.

It was pleasant & peaceful stay.

Very good

Someone tried to break into our vehicle in the park lot at the night that we stayed there and damaged our door by using a crowbar. I called the hotel and no one responded to me, I wanted to see the camera footage and file a police report. No one ever let me see or call me back. I called numerous times and had no luck talking to anyone. Awful service! I would never stay there again. I normally don’t write bad reviews but there’s always first…

The first room we were assigned to had a musty odor. Come to discover the floor from the window out 10 feet was wet. They gave us another room promptly. They were gracious to had let us in the room early after traveling all night from Alaska for a funeral.

This propert needs to work on clearness, the carpet in my room was really stranded, the sheets we're old looking with holes in them, the soap in the bathroom needed to be refilled. The room smelled like someone smoked in it. I was not happy with this room at all.

Was told I had a late check out & then was harassed by manager, cleaning, & front desk all morning… other than incompetant staff, stay was fine, but motorcycle road noise was annoying