The staff was wonderfully helpful and very polite when I got there late at night from Glendale. I called to ask where their parking garage was, and the attendant told me it was the lot right next to the hotel. Once entering the lot, I noticed there was a bunch of broken glass everywhere, which would indicate car break-ins. I asked the attendant if there was a lot nearby that I could safely park my car since I was transporting valuable equipment for court. He was very helpful and apologetic, however, I would have chosen a different hotel had this situation been more transparent online. I paid an additional 45 dollars to park at another hotel as well as walked back fifteen minutes at midnight in an unfamiliar city. Again, great service by the staff, but an overall poor experience when you're tired and on a business trip. The hotel is wonderfully located near a lot of things, which is a shame.
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