Staff is awful. Rude, hard to understand, aggressive & always on their personal phone. They don’t hang up to help, you wait for them to get done. Room was dirty & they did not come to clean it the next day. Dirty, smelly, no amenities, you have a little cabinet that is meant for a microwave & mini fridge but there isn’t one. No coffee maker. No drawers to put anything in. A small “kitchen” table with no chairs to sit at. 2 towels, 2 hand towels, 1 washcloth, 2 tiny bars of soap & Im pretty sure one had been used. Shower was warm for about the time it took to wash your hair, but rest of the shower was cold. Not in the best neighborhood. Super sketchy. Did not feel safe leaving my vehicle in the parking lot. All the entrance doors are propped open where anyone can walk in. Not to mention that windows are boarded up like they are preparing for a monsoon. Left @ 9am to get to our game & when we got back, bed wasn’t made (no biggie) but the 2 tiny trash cans were still full from the night before, towels were not traded out & floors not swept. Called to let him know & he said he would send someone up. Hour later I called back & he mumbled something about in the morning & hung up the phone. We are here for my sons BB tourn & at check in I asked if we got done Saturday could we leave early & get refunded for 1 day. He said he did not know. Asked what the cancellation policy was and he did not know. Checked in Wed, took till Thurs. for manager to inform us of the policy. BAD STAY.
翻譯