Rmar Robert
2023 年 10 月 16 日
When i first arrived to check in. The staff was having a conversation. I had to wait until they was finish for someone to help me. I’m not hard to miss. I’m 6’5 but whatever. I get my room keys and go drop my stuff of cause i had plans. Fast forward to end of night. I get to my room around 10pm. I start to clean and sanitize the room as i do when i check into any hotel. I notice the sheets on bed are dirty and bed is not even made properly. I pull back sheets and they have stains on them. I call front desk and Erik the one who was working at the desk. Tells me i have to change my own sheets cause no staff is available. I go down to get my sheets. And he gives me sheets that aren’t even folded and look like they been clean. It’s late I’m tired I’m like ok. I pull sheets and bed cover off and bed is full of stains from red color , yellowish, golden and brownish. I go back down stairs and ask for another room. No rooms available and he says he can’t help. 11:15 and I’m trying to see if there’s another hotel in area. He doesn’t offer to call management and tells me management will be in tomorrow at 3pm. I go back downstairs cause i book through ******* and they tell me that someone has to ok us being moved. I see Erik is gone and another lady is in. She was very nice and very helpful. She moved me to another room for the night. I can’t remember her name but she worked from 11-7am. Very hospitable and helpful. Move to another room. This room smell like wet mop.
翻譯