克瑞拉切文鄉村公園飯店&SPA(Cbh Chevin Country Park Hotel and Spa)

The family room was spacious and clean but the decor was dated. The spa area was also quite dated in appearance but the staff were pleasant and well greeted which left a positive impression

它有點破舊（儘管比以前好多了），如果你以合理的價格買到它，住一兩晚還可以，但不會超過每晚 80 英鎊。飯店的房間比小木屋好一點。水療中心需要整容。

我們被安置在一個非常小的雙人臥室（標準雙人間），但幾乎沒有任何活動空間，甚至浴室也很小。我去和可愛的經理交談，並把我們升級到行政套房（蜜月），因為那天是我夥伴的生日，所以沒有額外收費。非常精彩 ！！

Great place to stay

Booked an Executive room which was just OK.. Made the mistake of paying and booking the Spa, which we attended prior to checking into our room.. The Spa was dirty, changing facilities poor with broken lockers. Dirty toilet and showers.. Uninterested staff. Outside areas filthy, loungers dirty with bird mess and empty glasses strewn around.. Broken drain tile on walk up to outdoor jacuzzi almost caused me to trip.. Once we had had enough of the expensive paddling pool, we checked into the hotel and changed our dinner reservation from 7.30pm to 6.30pm,Good job really.. As when we came to order, our desired dishes were unavailable.. Unacceptable! Eventually my partner and I compromised and chose alternative meals.. All things considered, I would describe both of our meals as poor and lacking value for money, We requested dessert menus, 30 minutes later, requested them again.. 5 minutes later we asked for a cheese board.. 20 minutes later.. Still no cheese.. Asked for the bill.. Guess what?.. Cheese was on the bill. Such a shame.. You obviously have a Diamond in the rough for an establishment, Needs some TLC and training

Not a great stay unfortunately. Arrived with a very grumpy night porter who want very customer focused. Then we checked into our room & the toilet had the last persons deposits in and was not very clean in the bathroom. The bed was lumpy and the room was extremely noisy with noises from the corridor and adjoining rooms. Lovely view from the room though but would not stay again, very outdated hotel desperately in need of modernising.

The staff are fantastic given the environment they have to work in. The hotel is in desperate need of an upgrade and a thorough deep clean. The room itself was clean but dated. However the Spa changing area was filthy dirty. Dirty towels everywhere. Unusable showers. No private changing area. Not enough seating. Very dark and gloomy. The pool and hot tubs were usable although in desperate need of an upgrade. The areas above and around the pool need a thorough clean. Not enough seating around the pool. We didn’t go into the steam room or sauna given the state of the rest of the area. The communal areas throughout the hotel are in desperate need of cleaning and redecorating. It’s very dark and gloomy. The toilets are clean. The restaurant is really dark and gloomy. The walls and ceiling are painted a very dark blue making it feel oppressive. The furniture needs updating. It felt very dirty. The food was nice but expensive for what it was. Pub food At restaurant prices. Only one choice on main menu for vegetarians. No vegan options. Wine was lovely. The staff deserve a better environment to work in. This place could be so much better. It’s in a beautiful setting but needs investment. I did leave feedback at the hotel too and really hope they find the investment to make improvements.

Brilliant staff let down by tired rooms. Radiator was stuck 'on' but we alerted staff and it was sorted immediately 👍 Room, bedding and towels were clean but not all the lights/switches worked and the mattress felt cheap. The cramped over bath shower wasn't what you would be expecting for the rate charged either, and definitely not what you'd expect in a spa hotel.

There is no phone reception at the lodges and no wifi either. It is not expensive to install wifi in 2023. To have a property with no phone signal or wifi in the rooms is unacceptable today. You can get wifi in the main building, but that is little use if you aren't staying there. The toilet in my bathroom was so close to the sink you couldn't actually sit on the toilet. Ceiling in the shower was so low I couldn't stand up in there. Bed was very uncomfortable. Generally a tired property that isn't well maintained and kept up to standard with modern expectations.