智選假日套房飯店渥太華西 - NEPEAN(Holiday Inn Express & Suites Ottawa West - Nepean)

Nous avons passé qu'une seul nuit, mais tout était parfait. Très propre, là courtoisie des employés était très bien.Nous n'avons pas eu le temps d'essayer la piscine, mais elle a l'air bien. Pour ce qui est du petit déjeuner c'était comme si on mangeait au restaurant. Beaucoup de choix pour tout le goût. Je vais y retourner certainement et je le recommande.

We had 2 fire alarms in 2 days, nobody told us when we’ve made the reservation. Fiest time ppl we’re afraid , we had to go outside… NO STAFF explain nothing to us for too much time. I asked at the front desk and the woman there just ignore me. The other woman that was there didnt either explain I had to asked what’s going on is it a practice or not ? Ppl were actually afraid… She told yeah in the most nonchalant way. Also when we arrived, there was still hair and stuff in the bathroom that I had to remove. Ive check in early I must say but they told it was ok that the room was ready. Clearly it was not 100% clean. Breakfast is very VERY basic. I had to told front desk that coffee was empty… Plus, the first guy that welcome me at the front desk was not sympathetic. If you have the budget to go elsewhere just do it.

I highly recommend this place the price wasn’t not bad either compared to the other hotels in the area.

Good hotel

They allowed children to pound on doors at all hours of the night, play hockey in the hallways, and ride the elevatorsnup and down all day. Onnthe Sunday of our visit the elevators would not work to go down, only up. We had to carry our luggage down 6 floors of stairs. Not to mention the fire alarm ringing at 9am on a Sunday no one knowing how to turn it off.

La chambre n’était pas comme affiché lors de la réservation. Il manquait un sofa lit. Cela a pris plus de 2h pour trouvé une solution. Aucun dédommagement. Installation qui paraissent vieux et mal entretenu.

On a beaucoup apprécié notre 3 jours à l’hôtel. Personnel souriant et soucieux de répondre à nos besoins. Merci 🤗.

Le lit etait confortable et les lieux propres. La seule chose cest qu'on peu bien entendre les chambre adjacente si quelqu'un parlait , leur tv ouverte ou leur chien qui jappe.

Notre séjour a été très agréable. La chambre était propre et la salle de bain aussi. Les déjeuners sont super bon. Le personnel est tres gentils.