Verified traveler
2022 年 11 月 15 日
I am traveling with my daughter for a lacrosse tournament and was expecting a pleasant stay at your hotel; unfortunately, that hasn't been the case.
The room we booked was supposed to have a King bed, but the room we received doesn't have a King bed. As a result of receiving this room, we received a roll-away bed, which is very uncomfortable and can't fit an adult. In addition, the roll-away bed doesn't have the appropriate bedding material (sheets, blankets, etc.).
Secondly, this room is next to the elevator and is very loud. I couldn't sleep the entire night due to the noise. I asked for the room to be changed but was told there weren't any additional rooms.
Finally, the plumbing in the bathroom wasn't working correctly, and the toilet was running all night. I had to adjust the toilet handle so that it worked properly.
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