格拉斯哥普瑞米爾飯店（佩斯利）(Premier Inn Glasgow (Paisley))

Prima kamer en goed bed. Prima ontbijt

Yes the food was good , staff very polite

I'm elderly and disabled. booked an accessible room. On arrival found that the room was number 36 which was the furthermost room from the entrance. Asked for a nearer room, was told they were fully booked and given room 7 which was nearer but the bed was so high I could not get into it. Informed reception, all I got was a shrug and told again they were fully booked Slept in the chair and told reception in the morning. Contacted customer services for a refund and was told my my situation did not conform to the Good Nights Sleep policy. I am £300 out as I had booked for 4 nights, no refund.

TERRIBLE STAY!! Avoid Avoid Avoid! Last room available was only accessible room. Room full of spiders and cobwebs. Cobwebs full of dust. Room unclean. Didn’t get into room until late. Reported problem in morning to staff and showed them the state of room. Refund refused by customer relations manager Megan as state spiders and cleanliness or room do not fall under good night guarantee. Also states reception staff have no note of my complaint so lies being told. Poor show.

Worst sleep I've had in a hotel. Stayed in a family room with my children and I barely got an hours sleep due to drunk hotel guests knocking on doors at 4am, constant noise from planes (which I know can't be helped) but its very noisy. Hotel staff are all very lovely though and the room was clean.

Accommodation is acceptable, evening meal and breakfast were very poor, almost inedible. staff attitude at reception was very helpful, staff attitude at evening meal was to beat a quick retreat, the lady who asked how the food was seemed unable to understand just how bad the meal that had been served was. Male staff member at breakfast (inedible) verged on discourteous and seemed to spend his time chatting with a member of kitchen staff rather than looking out for the needs of guests, very poor, This trip was occasioned at short notice due to cremation at nearby crematorium. Hey, Premier Inn, you need to talk to your manager in this establishment, as regards food, people eat out unti kitchen gets turned round!

Room smelled of cigarette smoke, Toilet seat broken and no air con ….. if you wanted the window open the noise from planes landing on your head was immense. However the staff were friendly and polite and smiling which was a bonus . I did not raise my issues as I was attending a funeral and was stressed enough otherwise I would have . I just made the best of the room .

Id been before so no surprises. The new beds are not as comfortable as the old ones were but not too bad. We avoided the accessible rooms as the beds there are too low. Food next door was good and plenty of other options very nearby.

You could see scum hanging from the bathroom tap while running water. The cooked breakfast was cold every morning for the 3 days I stayed. WiFi was too poor to connect and use. Temperature was also too hot in the room and you couldn’t lower it.