Parking court is protected from street and offers some covered/some open spaces. Nick efficiently checked us in with a happy smile. We got our requested type room, no problems. Luggage rack by the lobby is always appreciated! Elevator worked fine. Room was clean, spacious, and looked good. Bathroom was modern, but has wasted wall space that BEG for a towel rack, since the room sleeps four, but has only one 2' rack on which to hand washcloths and handtowels.
BEDS ARE COMFY!!! Very important to folks that have had back issues/surgery. There IS a temperature remote control, but it's confusing to use. Techy folks won't have to ask the front desk. Luckily, my husband is intuitive. Amenities had cups, working fridge, microwave. I really do like finding a suitcase rack and a few drawers to declutter my suitcase a bit. Love the large, modern bathroom counter, so we both have room to set out our personal toiletries.
BREAKFAST was MORE than just the continental set-up advertised. The cheerful breakfast lady had melted cheese into egg patties. Sausage alternates days with bacon. My husband sure like those potatoes. Coffee was GOOD. Juices change up daily.
Luna was articulate and helpful answering questions by phone before our visit, so I was delighted to meet her by our last day. Check out receipt was accurate.
Thank you so much for ZERO PROBLEMS at BW Royale!
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