I will start by saying the manager made everything that went wrong right by comping the stay. 4 coffee pots, 2 didnt work 1 was dirty final one worked. Front desk staff said we were the only ones having trouble with coffee pots.
I think this is something that shouldnt be said to a customer. Asked to be moved to different room because shower wouldn't drain. Next room the same. Parking used to be free, now you are charged. Tried to get out of parking structure for a comedy show and gate wouldn't work, said we owed $68. We checked in one hour prior. Trash cans missing from first room. Garbage in hall that was there when we checked in and still there next morning when we left. We have stayed here 4 other times with no issue. I don't know what the heck is going on. Training needs to be done with housekeeper for sure. Overall the rooms are very worn and dated, carpets soiled and worn. We would not stay here again
翻譯