I very much appreciate Andrea, the hotel manager’s help to upgrade my room so that I could enjoy my 5-day stay in Coma. Andrea’s sincere and considerate attitude towards guests is very impressive. Thanks again. The location of the hotel is almost perfect, the upgraded room is very spacious: simple but cozy. However, the carpets of the corridors, the sofa of the lobby, the facilities of the hotel and the training of the staff have much room for improvement.
翻譯