珀斯凱悅住宿

The European Hotel retains much of its distinctive style but it IS different under the new management. Miss Maud is on an extended break but it looks like the wonderful buffet cafe/restaurant on the corner has gone forever. There is a small coffee shop as part of the complex. We were disappointed with the service. Offerings were fairly limited and not cheap. But there are other options nearby. The hotel is now more Eurasian. There is nothing wrong with that of course. Staff at reception are professional but can be curt at times. I endorse the comment of the reviewer who mentioned information about wifi and password was not freely given at check-in. Having said that, the free wifi was very good. Room was as we expected. Comfortable but the airconditioning took a little while to get used to. The hotel is an easy walk from Perth railway station so it is convenient for people using the new (October 2022) airport line. Public bus services pass close by. Many businesses in the area have closed down but the hotel surroundings are generally safe. However, some patrons may feel a little uneasy about some of the local street and homeless people.

房間很不錯，但是注意攜程主頁的描述非常不清楚。我去了以後發現是混宿，而攜程主頁寫的是shared room ，中文翻譯裏也沒有體現混宿。。而且我到店以後已經沒有純女生宿舍了，而且當天臨時重新定也很貴！

我們有一個單位說沒有窗戶,因爲沒有其他地方有體面的價格,這是唯一一個看起來體面的價格,我們嘗試了1晚,我們對結果非常驚訝。很好,即使沒有窗戶,也是迄今爲止我們住過的最乾淨和最好的酒店之一。就在停車場旁邊,藏在一個角落,但這並沒有打擾我們。我們實際上喜歡它。也在一樓,所以我們不用爬樓梯或等待電梯。入住是無縫的,自動入住。設施很棒。距離車站有點遠,但鍛鍊和散步都很好!

We are a family of 8 adults and 2 kids, so booked 4 rooms over 5 nights on our recent trip to Perth. All of us enjoyed the stay. The hotel is located in a very convenient spot within the Perth CBD. It's about a 10-15 mins walk to the key sights and shopping in the city. Rooms are clean and service staff are very friendly and helpful.

酒店挺亮的，可是訂房修改不是很方便。之前在app上訂，到了要續房的時候前台總是說要在前台直接續就可以了，這樣不用check in和check out，但是其實都沒什麼區別，在app上續他還是把你當做老房客對待，並不會給你換床單被套什麼的。直到有一天訂了當天的房，可是因為行程很趕，當天沒辦法趕回來住，專門打電話給前台說能不能把房間取消，或者挪后一天，可是前台回復是就算不住也要付房錢，最後是app客服幫忙解決的，幸好那天是聽過app定的，私下交易就被坑了。

The Westin could be everything you’d want from a great city hotel in a brand new curated precinct with restaurants and bars, let down completely by the incompetence and complete apathy of the staff. The exception was the front desk, with quick friendly service but beyond that it was completely amateur and haphazard. The room service was spotty everyday, and on 2 days the room was not made up, every other day the room coffee cups, milk or spoons or coffee pods or sugar or milk was not replaced or towels not provided. You’d think service staff have a checklist, should be easy right!? The lobby cafe in the hotel called Haven was more like Hell, I had to dedicate a separate review for that as the service was non existent, appalling. Garum again has so much potential, alas the service is astonishingly haphazard, food not delivered, 30 minutes to bring my wine, served up after my meal. Frankly the staff have no idea, the poor manager made up for it, but he is terribly let down by his team, who don’t seem to miss an opportunity to disappoint. Wow so much potential absolutely wasted by something very fixable, if you can’t change the people then change the people! There was clearly a lack of middle management. The porters at the door were equally incompetent or inexperienced, I fumbled my way through the two large entrance doors, and after I made my way through, there was a feeble attempt by one if the porters that lifted his head up from his phone to assist with my hand luggage into my car, he seemed so pleased with himself that he was my knight in shining armour, hopeless. Come on Westin, prove me wrong, really I want this fantastic hotel to succeed in my neighbourhood, I want to recommend you to my colleagues and friends but fix your rubbish service!! Until then I can’t recommend you, I have a reputation to protect something you should care about as well.

我們爲2晚住宿預訂了私人雙牀房。如果有預訂,可以提供停車場。確實需要額外收費。房間本身乾淨整潔,刷卡才能進入。房間內安全沒有工作我們有一個小電視和一張雙人牀。走廊迴盪着,然而地板在地板上我們坐在地上的人很尊重,晚上聲音也小了。不幸的是,我們入住時沒有被告知任何東西的位置,如廚房區、休息區、洗衣房(如果他們有洗衣房)等。

Would definitely want to stay again. The hotel room has almost everything I needed. Would be a bonus if microwave was more easily accessible. Staffs were friendly too.

入住洲際過生日,酒店提供免費一瓶酒,很不錯。房間對於支付的價格來說很小,考慮到酒店比較新,感覺有點陳舊。我們爲俱樂部休息室的訪問支付了額外的費用,希望我們沒有。它必須是我去過的最糟糕的休息室之一。它非常陳舊,沒有氣氛,除了感覺不育。食物供應非常差。晚上的canapes看起來像他們已經坐了幾個小時,質量很差。早餐甚至更不胃口。這是乾熱食物和冷食物的組合,已經坐了太久,大部分是不能食用的。休息室服務足夠,但肯定沒什麼特別的,不是五星級。退房時,有人問我的住宿情況如何,說這是足夠的,但僅此而已。結賬助理只是感謝我入住。我回復了酒店的通用電子郵件,以尋求反饋,但沒有收到回覆,這就引出了他們對客人反饋給予多少關注和考慮的問題。由於珀斯CBD現在有這麼多酒店,洲際需要提高遊戲來吸引回頭客。