珀斯凱麗住宿

The European Hotel retains much of its distinctive style but it IS different under the new management. Miss Maud is on an extended break but it looks like the wonderful buffet cafe/restaurant on the corner has gone forever. There is a small coffee shop as part of the complex. We were disappointed with the service. Offerings were fairly limited and not cheap. But there are other options nearby. The hotel is now more Eurasian. There is nothing wrong with that of course. Staff at reception are professional but can be curt at times. I endorse the comment of the reviewer who mentioned information about wifi and password was not freely given at check-in. Having said that, the free wifi was very good. Room was as we expected. Comfortable but the airconditioning took a little while to get used to. The hotel is an easy walk from Perth railway station so it is convenient for people using the new (October 2022) airport line. Public bus services pass close by. Many businesses in the area have closed down but the hotel surroundings are generally safe. However, some patrons may feel a little uneasy about some of the local street and homeless people.

住了兩晚，間短説一下 ， 買回來的包包被清潔工人偷走了， 酒店管理卻推説是垃圾幫我丟了。極度不負責任的酒店。 I recently had a disappointing experience at Hyatt Regency Perth that I wanted to share with you all. During my stay, I lost some of my belongings in the room after the housekeeping service. To make things worse, I discovered that the cleaner had opened my shopping bag and box without my permission and threw them away after finding them empty. This was a clear violation of my privacy, and I was extremely upset by it. To add to my disappointment, the hotel management and staff did not provide any initiative solutions to rectify the situation. Furthermore, I did not receive any apology from the beginning of the incident until I left, and it was clear that the hotel management did not show any responsibility or care towards me as a customer. They kept dragging their feet and did not provide an official investigation into the matter. As travelers, we rely on hotels to provide a safe and secure environment for us, but this experience made me feel like my belongings and privacy were not respected. I hope that the hotel management takes this feedback seriously and makes necessary improvements to ensure that situations like this do not happen again in the future. Thank you for taking the time to read my review.

房間很不錯，但是注意攜程主頁的描述非常不清楚。我去了以後發現是混宿，而攜程主頁寫的是shared room ，中文翻譯裏也沒有體現混宿。。而且我到店以後已經沒有純女生宿舍了，而且當天臨時重新定也很貴！

我們有一個單位說沒有窗戶,因爲沒有其他地方有體面的價格,這是唯一一個看起來體面的價格,我們嘗試了1晚,我們對結果非常驚訝。很好,即使沒有窗戶,也是迄今爲止我們住過的最乾淨和最好的酒店之一。就在停車場旁邊,藏在一個角落,但這並沒有打擾我們。我們實際上喜歡它。也在一樓,所以我們不用爬樓梯或等待電梯。入住是無縫的,自動入住。設施很棒。距離車站有點遠,但鍛鍊和散步都很好!

We are a family of 8 adults and 2 kids, so booked 4 rooms over 5 nights on our recent trip to Perth. All of us enjoyed the stay. The hotel is located in a very convenient spot within the Perth CBD. It's about a 10-15 mins walk to the key sights and shopping in the city. Rooms are clean and service staff are very friendly and helpful.

酒店挺亮的，可是訂房修改不是很方便。之前在app上訂，到了要續房的時候前台總是說要在前台直接續就可以了，這樣不用check in和check out，但是其實都沒什麼區別，在app上續他還是把你當做老房客對待，並不會給你換床單被套什麼的。直到有一天訂了當天的房，可是因為行程很趕，當天沒辦法趕回來住，專門打電話給前台說能不能把房間取消，或者挪后一天，可是前台回復是就算不住也要付房錢，最後是app客服幫忙解決的，幸好那天是聽過app定的，私下交易就被坑了。

The Westin could be everything you’d want from a great city hotel in a brand new curated precinct with restaurants and bars, let down completely by the incompetence and complete apathy of the staff. The exception was the front desk, with quick friendly service but beyond that it was completely amateur and haphazard. The room service was spotty everyday, and on 2 days the room was not made up, every other day the room coffee cups, milk or spoons or coffee pods or sugar or milk was not replaced or towels not provided. You’d think service staff have a checklist, should be easy right!? The lobby cafe in the hotel called Haven was more like Hell, I had to dedicate a separate review for that as the service was non existent, appalling. Garum again has so much potential, alas the service is astonishingly haphazard, food not delivered, 30 minutes to bring my wine, served up after my meal. Frankly the staff have no idea, the poor manager made up for it, but he is terribly let down by his team, who don’t seem to miss an opportunity to disappoint. Wow so much potential absolutely wasted by something very fixable, if you can’t change the people then change the people! There was clearly a lack of middle management. The porters at the door were equally incompetent or inexperienced, I fumbled my way through the two large entrance doors, and after I made my way through, there was a feeble attempt by one if the porters that lifted his head up from his phone to assist with my hand luggage into my car, he seemed so pleased with himself that he was my knight in shining armour, hopeless. Come on Westin, prove me wrong, really I want this fantastic hotel to succeed in my neighbourhood, I want to recommend you to my colleagues and friends but fix your rubbish service!! Until then I can’t recommend you, I have a reputation to protect something you should care about as well.