Beautiful hotel, fabulous tourist location, quiet, comfortable. However, 3 nights and a maid never stepped foot in our room, although we called and asked at the front desk to have our room cleaned, and the maid saw us leave the room and take the sign off of our door. At check out we were told that it was all our fault because we used our Do Not Disturb sign on our door for one hour the first morning. The only apology we got was 'sorry, BUT you had the Do Not Disturb sign on your door once.' When we called each evening when we returned to the room they quickly brought towels and emptied the trash, but this is a very nice hotel and I expect my room to be cleaned every day. Other than that lack of service and the contemptuous defensiveness of the front desk staff, it's a wonderful hotel.
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