鳳凰城市中心萬麗飯店(Renaissance Phoenix Downtown Hotel)

昼も夜も24時間どのスタッフさんも優しく丁寧で親切でした！清掃スタッフさんも皆さん明るく挨拶して頂きました！とても安心して泊まれるホテルです！アメニティはアメリカだからか石鹸とボディクリームだけでシャワーの所にシャンプートリートメントボディソープはありました！ショップのお兄さんも色々説明して教えてくれて優しかったです！ただ扉が閉まる音はうるさいです💧周りには飲食店も沢山あるしスーパーもあって便利です！！野球やバスケットの試合を観に行くにはとてもいい場所だと思います！！

Close to all downtown Phoenix activities. Especially convenient for shows at Stand Up Live.

他們每隔一天才做一次家政服務，即使在我在前台兩次要求每日家政服務並且他們同意之後也是如此。我衹住了兩晚，所以我沒有得到我想要的。

The hotel was beautiful inside but….one restaurant was closed and the one that was opened was so busy that they couldn’t even take our food order. There was no room service available either because of that. Also they got very confused and they wanted to charge us for the internet and valet parking although we paid extra when we booked for those services. Overall not the best experience.

It is a beautiful hotel. The front desk staff weren't entirely helpful or friendly when we called down with questions and when we asked for more toilet paper (which we never received). There weren't any luggage carts available at checkout, which was a pain because we had to make multiple trips with our luggage. Valet is mandatory and pricey, but the valet staff were great. The location was perfect and having a Starbucks and late-night restaurant on site was wonderfully convenient. Overall, a wonderful experience.

Great room; comfy bed; nice shower; close to Chase Field. A great place to stay. But the best thing was finally finding a hotel that defaults to servicing your room each day, rather than having to "opt in" for it.

Check in was fast and easy. The staff was so nice and accommodating. Beyond expectations. Very clean and fresh. A wonderful stay and a quick walk to the ballpark and restaurants.