坎比飯店-傲途格精選(The Camby, Autograph Collection)

Hotel is beautiful and in a great location. However my experience wasn't the greatest. Before arriving to the hotel, I completed E-Check in theough my marriott bonvoy app but prior to arriving, I recrived a notification that my room type was changed from a king bed to 2 queens. When I called the hotel to ask why our room was switched, I was told that because I booked through a "third party" site we are subject to the hotel on what room we get. Not needing 2 queen beds, I asked what other options we had for king rooms and was offered an ADA king room. The room was clean but the bed was horribly uncomfortable and the bathroom door was really slow to close. Overall it was an ok experience and now I am leery on booking through third party sites due to this experience.

Check in was fast and easy. Only negative was that no parking choice other than valet, which on top of the $35 per night fee, then you feel obligated to tip the valet's. This increased the cost of our stay to more than I could have paid to stay at an alternate hotel.

Had a hoodie taken out of my room. I actually never wore it off the property just when flying into the airport. When I started to pack I noticed that it was gone. I told the front desk and the guy said the only thing he could do is tell the manager.

This hotel sells itself as FAR fancier than it is. The lobby and restaurant are both very beautiful, but the moment you head up to your room, the appeal is gone. We requested on at least THREE occasions before our stay that we would like a room with a tub, and had it confirmed each time. Only to lug our thing up to the room, and find a only a shower. And only when we went back down to make our request for a fourth time did someone say that our type of room rarely had baths. They were finally able to get us an ADA room with a bath, and sent us on our way without so much as an "I'm sorry". The room had paint smears from painters on the lamp, and drips of paint on the bathroom floor, and instead of using a different door handle for the bathroom, they decided to cut a divot in the doorframe? And after all our fuss for a bath, it didn't even hold water. I feel really bad if someone with needs actually used their ADA room, because it is just not cared for AT ALL. The restaurant inside is also not as fancy as it thinks. The menu is VERY minimal, and the menus are just on loose printer paper that is all wrinkled and spilled on? Everything on the menu is basic. Nothing unique and everything is astronomically priced. Even if everything on the menu was the best is ever had, they aren't worth it, especially the drinks, but the food was mediocre at best. You're much better off going to the MANY restaurants or bars near by, and just writing off the hotel's restaurant entirely.

Comfortable bed, nice and clean rooms, restaurant had really good food, will come back 100%!

Check-in was friendly and quick given the long line, but I was only told about the $25 Destination Fee and not the $35 Overnight Parking Fee. The room was nice and I was granted a 12pm checkout, but the in-room safe, telephone, and shampoo dispenser were all broken, leaving my items stuck in the safe, me having to use my cell phone to call down to the front desk, and being unable to wash my hair after having just run a half marathon. After 2 requests, I still waited over an hour for someone to come and open the safe, to which the staff member simply said, “You can’t use the safe because the motor is bad,” rather than saying he would fix it. At check out, I asked to speak with a manager. I was told I would receive a phone call. Almost a full day later I still have not been contacted. For almost $400 for a single night’s stay, this hotel is definitely not worth it.

I have reached out to the manager several times for a situation that I had encountered, that was their mistake and no one will get back to me . It's frustrating that I have to waste time and energy.

Everything was pretty good. Service in restaurant on 2 of 2 occasions was pretty slow. Valet parking was a little spendy.

Hotel condition was disappointing. Walls and woodwork were all marked. Cleanliness was poor. Needs a facelift.