The first room sheets were dirty, called front desk which was actually rude at check in , we stood there 10 min while she was on the phone. She did not acknowledge our presence, called to have sheets change, she said they could not change the stained ripped sheets, ask for a different room, she said only one left, she gave us another key, opened the door and a dress and charger on the bed, it was occupied.Needless to say terrible. I requested a refund and ******* called and no one amswered the phone. If I don't get a positive outcome, I will submit complaint to the BBB.
翻譯