Check in was a disaster at the beginning. Drove 6 hours to get there walked in lobby, about 10 unhappy people in line then was advised there was a system wide network error, could not check anyone in. After 20 minutes they went old school doing paper check ins as it appeared their IT dept was clueless and the 2 staff members clearly upset but were doing their best to remain calm, cool & collective and professional. After about 45 minutes The systems came up snd check ins moved faster. Kudos to the staff members, boo to the tech support team!!! Check out the next morning and they were still having networking issues. Other than that, rooms were clean, breakfast was normal, staff was friendly. I would stay again.
翻譯