匹茲堡大學醫療中心歡朋飯店(Hampton Inn Pittsburgh University/Medical Center)

Great place to stay!

Service and staff were very friendly. Basic comforts were lacking. The room did not have a couch or chair. I guess you were expected to watch television from the bed. The remote control did not work. The soap dispenser in the shower did not operate. The channel listings on the television were outdated and inaccurate. The experience was fine, but not what I am accustomed to from a Hampton Inn.

This hotel was amazing. Whitney front desk receptionist was very friendly. She waived the parking fee because we were there for a scheduled surgery the next morning at a nearby hospital. The breakfast looked amazing (even tho i couldn't eat) everything was set up very nicely. I loved that the room had full bottles sizes of shampoo, conditioner and body wash. I have a lot of hair and thick. I usually use the tiny bottles in one shower. Whitney also gave us a ring when our food order arrived to see if we wanted the gentlemen to bring it to us or come to the lobby for pick up. Very close to the hospital. Easily found and parking was easy.

I normally do not write a review; however, I felt strongly to write this review after my stay. I stayed in this hotel 6 yrs ago and I could tell how downgrading this hotel has become. The noise at night was horrible. I heard the doors closed from other rooms till 1-2AM. Someone was banging in their rooms till really late at night which I was not able to sleep. This felt unsafe in the hotel with some individuals. In one instance, one individual swung hands which hit a teenager female standing behind him. There was no intervention from the hotel staff.

The hotel was average. Not too close or too far from downtown. Not much around, but easy to get to other places (transportation wise) HOWEVER, when we arrived the room was NOT ready at the check in time (3pm) it was already until 5pm, plus, the room was never cleaned by housekeeping.

The room is not cleaned unless you stay more than 2 nights. They dont even remove the garbage after the 1st night. The staff if can be found does not disclose this unless you ask them. Staff is not very friendly. Would not stay there again