羅德岱爾堡普蘭特喜來登套房飯店(Sheraton Suites Fort Lauderdale Plantation)

I have been staying at this hotel for over 20 years and it seems like ever since Marriott took over it like a high class Day Inn. We ordered room service no one answered the phone and we got through we were on hold forever. We requested additional towels that never came. Receptionist were 4/5 but everything else was the pity’s. I always recommend this hotel to my friends and family but now I have to look at alternatives place to stay.

To my dismay there was a fire alarm in the middle of the night the unfortunate part is that their system did not trigger throughout the establishment it only went off on floors affected those above were not informed to evacuate fortunately I’m a light sleeper and heard it through the ventilation system went down a few flights to inquire and the sixth floor alarm was going off and asking guests to evacuate. I asked the front desk after the event why it didn’t go off through the building they said alarm was triggered on sixth so only that floor needed to be evacuated, I don’t agree. The shower in my room required fixing they did that promptly and staff are professional and polite. The water pressure in showers is poor it’s just enough to shower shampooing your hair would be a challenge. The exterior of the building is impressive the rooms are clean but not as up to date. Area is safe parking convenient and affordable.

我們到了那裡才發現，在這數百個房間中，我們的房間有漏水問題，而且他們沒有房間給我們。我們支付了一間帶一張特大號床、位於海灘、設有餐廳和酒吧的房間，但卻被送到了另一家沒有這些設施的酒店。我們永遠不會再預訂喜來登套房。他們根本不關心我們所經歷的不便

The area around has been developed nicely as far as dining options and walkability. Facility was nice. But issues with power outlets not working and needing to be reset while charging a simple phone. Woke up in middle of night when medical equipment just shut off. Also smoke alarm has a strong strobe light type blinking and positioned by bed in a way that it is hard to fall asleep. Better positioning of alarm would be a big plus.

Convenient central location with lots of walkable shopping and restaurant options. Spacious and comfortable rooms and bed. Good room service choices.