安靜舒適的Páteo之家(Casa do Pateo - Charming House Azores)

Weve just returned from a week in this accommodation in Room 9 which was amazingly spacious and comfortable. For the price we paid though I think that some of the services need management input and approval: 1. We'd booked and paid for a private airport transfer on arrival but when we met the driver, he said he was waiting for a second couple. Eventually though, he took just us to the accommodation. 2. There were no toilet rolls in the bathroom so I had to go and find some. 3. The large glass dining table surface was not secured to the table legs which I thought was potentially dangerous. 4. The WiFi was incredibly unreliable and kept disconnecting. I lost count of how mant times each day I had to re-connect. 5. In the breakfast room, some of the crockery was chipped and should not have been used. The hot plate/hearing device was unable to keep the pancakes warm. 6. Our veranda was not clean - cigarette but from previous occupant and general debris. This was cleaned when I requested this. 7. The separate lounge was so dark with just a single lightbulb that reading was impossible and it was also difficult to see into the two wardrobes. 8. There was a single bottle of water in the room on arrival but in most places, for two guests, there would have been two and these would be renewed daily. On the positive side, my wife really appreciated the half bottle of Mateus Rose on her birthday. In conclusion we had a fantastic room in a fantastic location which simply needs better management. Overall, I'd recomment this accommodation but hope that Senior Management take these issues into account and resolve them.

An exceptional couple of days in a truly charming house in the middle of Ponta Delgada. Close to everything you wish for for a city centre, the relaxing atmosphere, delicious seasonal breakfast, captivating smell and luxurious decoration and furniture make it the perfect place to stay. Not to forget the immense gratitude and help from the staff. This place is a must do for a short luxury stay in the Acores!

This place is perfect for anyone traveling to Sao Miguel. The staff are amazing and went above and beyond. The house is stunning and is in the perfect location making everything in Ponta Delgada walkable. It was our first time visiting and wanted to explore the island so we rented a car from Auto Ramalhense that was a few blocks away and we were able to park in the overnight parking lot right downtown for around 10 euro a night. The breakfast was very good at the house! We had to leave super early on the last day around 5am and the staff made to-go breakfast boxes since we would miss breakfast that day.. they were the sweetest! I highly recommend the Charming House and can’t wait to come back!

The family suite is very large, with 2 separate rooms, 3 beds, and an impressive bathroom with twin showers. It fit a family of 4 well. The balcony overlooking the courtyard also has good views of the city. The staff were very welcoming and when they found out we had to checkout before breakfast service started, they made up special breakfast boxes for us to take away. Overall a great stay.

Lovely historic property in the centre of Ponta Delgada beautifully refurbished. Great breakfast in lovely breakfast room. Very clean and quiet and very nice host. Close to everything but not noisy. Our room was quite small but had a large balcony. Others are larger. Free tea and coffee and nice outside space. Would highly recommend.

Une ancienne école complètement rénovée au cœur de Ponta Delgada. Toutes les principales attractions sont à faible distance, on peut donc tout faire à pied. Le personnel est très agréable.

A lovely old house beautifully renovated to retain the old character. The staff were very helpful. We had a very large, comfortable room which was quiet at night. The breakfast was super. They have no parking but there is some street parking just round the corner.

The place is unique. We were told that used to be school before. The rooms are big with high ceilings and plenty of natural light. Our bathroom was smaller, but, what we like it, had a bigger shower cabin. Rooms are clean as the entire B&B. Mattresses are more hard then soft, but provided to us a very good night sleep. A solid variety items for breakfast including daily fresh fruit. For coffee lovers 24/7 Nespresso coffee available. At the end, people working here are extremely friendly and try to accommodate us in any aspect.

The Charming House was just that. Wonderful customer service that allowed us to drop our bags off before check in so we could explore. The decor was culturally authentic with modern amenities. Breakfast was authentic to the region with many tasty options. High recommend this Charming House.