Verified traveler
2023 年 7 月 21 日
Positives: generous size room, centrally located to restaurants, public transport, sites in the Pearl District, nice, clean design.
Negatives: bedroom covered by faded, worn throw carpet, bathroom had wobbly toilet seat and chipped door. Front desk personel didn't seem to know the area well or the public transit system to reach famous sites. By contrast, through extensive work travel, I've found such personnel in Asia and Africa normally well informed. Hilton needs to ensure its staff are better trained to live up to its famous name and reputation.
翻譯