Verified traveler
2023 年 8 月 28 日
Private rooms were much smaller than expected. Their LED eco friendliness is the laughing stock/running joke. Air conditioning was cranked up when it was cold outside, and even colder in the upstairs rooms. When asked if they cold possibally turn it down or off, they responded by offering an electric space heater and extra blanket. Not what you might expect from a hotel w/no TVs anywhere, or business center because 'they discourage the use of television and computers for environmental reasons'. The surrounding area is unsafe, homeless are everywhere, yet their door security was exceptional. Their Cafe was overpriced. And to top it off, these people had the audacity to withhold my $100 security deposit due to a tiny stain on the sheet, which I did not notice, and was not even sure it was from me. There had been someone else in my room. They agreed only withold $25, and get me back the rest if the stain came out, which it did. Now they want my credit card details to send me the $25. This was a cash deposit. Upon leaving, they seemed to be tring their best to make me miss my taxi ride scheduled, by locking me out and leaving a sign on the door that said the person at reception would be back in half an hour. My bags were still inside. Luckily the girl at the Cafe opened the door for me so that I did not miss my taxi, or train.
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