Holiday Inn 波特蘭機場（205）(Holiday Inn Portland-Airport (I-205))

We got there super late coming in from delayed flight from JFK one night! We’d been cruising Mediterranean for 15 days and had already flown for 17 hours. I had a late check-in Standard room booked for my Sister and I who badly overpacked and had 5 heavy suitcases of various sizes. I chose Holiday Inn @ PDX as it was close by the Airport AND offered shuttle service! With the help of the Shuttle driver we managed to load everything but our carry-on luggage on the cart. Checked in and were given the key to our room on the 2nd Floor. Laboriously we made our way up to 2, managed to get our suitcases outta the elevator with the fast closing door and made it to our assigned room only to discover that the “key” didn’t work—no amount of re-insertion would convince it to, either; so my Sis went back down to the check-in desk and was given a key to a Suite on the 3rd Floor! We made our way up to that suite of rooms and were greeted with an exquisitely dark & dreary mostly dark brown but well appointed two room Suite. The rooms were clean, but the Holiday Inn in th location if VERY OLD, and they’ve done y their best to offer amenities to accommodate and make up for the aged old place. The Coffee Maker didn’t work, but everything else seemed to. The King Bed was super comfortable but the carpeting is old and unraveling and the living-room wall heater burned its way through a travel bag that help my brand new never worn Natica Puffy Jacket and the carrying bag! Didn’t know it was even on. Good place to crash for a night or two, but no longer. Bed was super!!

Clean room good service shady part of town

這家旅館很垃圾。前台工作人員很粗魯。游泳池無法使用（沒有張貼標誌），並且在辦理入住時沒有收到通知。等到晚上830 點才能找到停車位。整個地方都很過時而且破舊。我永遠不會再留在這個特定的位置。把你的錢帶到其他地方，他們有一個姊妹店，距離那裡大約 5 分鐘路程。最重要的是，他們根本沒有提供任何形式的補償或友善的道歉姿態。

由於航班延誤住在這裡。工作人員很不高興，似乎對任何問題都很惱火。咖啡吧沒有咖啡了。餐廳裡擠滿了人，只有一位女主人，所以我們從來沒有得到過服務。水池壞了。這是一次令人失望的住宿，我們不會再住在這裡。

打電話叫來接機3次。 9 度的天氣等了 45 分鐘約翰來接我們。當時是晚上10點30分。問約翰為什麼花了 45 分鐘才接電話。他迴避了這個問題，只是回答說「抱歉耽擱了」。我們問他，他迴避回答我們。

我是從丹佛飛來的，聖誕節期間住了 3 晚。我打電話向酒店預訂了房間。電話那頭的服務生態度很好，但她對我撒了謊。她告訴我，我可以提前到達，無需支付任何費用，但我因提前到達而付出了高昂的代價，並被收取了費用。然後她大聲談論這件事，以便每個人都能聽到我的情況。這是令人尷尬且昂貴的。因此，對我和我的家人來說，剩下的住宿經驗就被那次經歷蒙上了陰影。極度失望