We stayed in one of the penthouse suites. When we arrived in our room we tried to contact housekeeping and room service repeatedly to request coffee packets and paper towels for the kitchenette area and no one would answer the phone. We had nothing to dry our hands off in the kitchen area at all.
Our bathroom sink was almost completely
clogged and would fill up with water just brushing your teeth. There were also no toiletries as described in the list of included amenities.
We also waited over 30 minutes for valet to bring our car around when we called ahead and were told it would be 10 minutes.
For the price we paid for a penthouse suite this was totally unacceptable and I would not stay there again.
翻譯