We made a mistake on the dates of our reservation and despite our willingness to re-book and pay again so that the whole family can be together for Christmas, the team of Seven Wishes made that thoroughly impossible. We settled on a 16% discount (the commission they'd pay for the reservation platform, may you) if we book directly. However, upon confirming, we received another response, all of a sudden asking for 2x the initial booking price. Explanation for the sharp increase was 'peak season', but this made no sense as the property was now compare 2-3x higher than the surrounding market? We thought this could be due to the 'Boutique' element of this 'Residence'; but upon our stay, that was only notably visible on the front door. From the outside. Bonus 1: On the day of arrival, we were requested to pay city tax in cash, in an envelop and to be submitted to reception within 24 hours. This was not something we expected from a premium place, when our friend and family, now in other properties, did not have to pay that? Despite the comparatively high price, it appears that Seven Wishes refuses to cover that for their clients. Bonus 2: reflecting everything above in our review, resulted in Seven Wishes emailing us an offer of €50 refund to remove it. Refund or re-scheduling for the booking for the rest of our family; however, was not considered.
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