布拉格公寓 - 金色天使套房(Golden Angel Suites by Adrez Living)

漂亮、乾淨、大的房間。不幸的是，預訂時沒有註明停車位，所以我們不得不把車停在附近的地下停車場的其他地方。不幸的是，現場沒有接待處，入住是透過電話進行的…

We as a family with 2 kids stayed in the hotel for Easter holiday, you cannot expect any better regarding the location, the old town square is literally at your doorstep, you also have more than plenty of cafes and restaurants, we didn't cook at all for the 4 nights stay. It is easy access to any attraction, by walk, maybe a bit of walk to Prague castle, but in the good weather, we don't mind it. You will need to pay extra for daily clean, or if you stay more than 5 days, you can get free cleaning. It has 2 small lifts, which is necessary and convenient. ***Pack your own hair conditioner, as it is not provided.

Location is definitely fantastic, but everything else is an absolute miss. Overall, I would NOT recommend. 1) No AC unlike a hotel. There were 3 days with extreme heat and I was given a fan. You will sweat when you sleep. 2) SUPER NOISY. Even till 3,4am. You can’t sleep at all. 3) No room cleaning service even though my stay was 6 nights - they are supposed to clean the room once every 5 nights. 4) Trash cleaning not done on some days. 5) no humans - can’t find help if you need. 6) check in details only available a night before. If you are flying in super late and check in late, good luck with that + no humans to help you if you need any. 7) area is full of people lurking around, not safe for ladies. 8) will never stay here again.

酒店的位置非常好。公寓也非常現代和乾淨。不幸的是，辦理入住手續的過程非常複雜。預訂完成後，我們必須再次單獨辦理入住手續，並提供所有姓名等資訊。這封電子郵件僅在我們抵達當天的 12:00 發送。由於延誤，我們沒有獲得停車位，儘管我們預訂時提供的停車位有所不同。當被問及時，工作人員的反應很煩躁。我們不得不把車停在 Palladium，花費超過 43 歐元。即使接待員拍下了錯誤的停車訊息，也沒有得到任何補償。她說我們應該直接聯絡攜程。總體而言，這是一家不錯的公寓式飯店，但服務非常複雜且很差。

漂亮的公寓，位置便利。非常寬敞，設施非常適合短期住宿，包括小廚房。 入住手續非常複雜。電子預訂確認信中提供的說明並未說明您需要辦理抵達前入住手續。抵達飯店後，由於尚未辦理入住手續，因此無法辦理入住手續。下午 5:00 後無人接聽物業總機電話號碼，線路將在等待幾分鐘後自動掛斷。 此外，退房時還可以將行李寄存在他們的其他酒店之一。當我們到達時，接待員說他們不能寄放我們的行李。我告訴她我們有一封電子郵件可以確認我們可以。然後她回答：「如果可以的話，為什麼還要問？」。非常粗魯和不友善的服務。 很棒的住宿，但由於服務而不會回來。