皇家海德威普萊雅卡成人度假村(Royal Hideaway Playacar – Adults Only)

El ambiente del hotel es increíble desde que entras estas en otro mundo, Limpieza y cordialidad por parte de todo el personal, la comida deliciosa y el área del mar increíble Y Limpia, todo tipo inglés los cuartos y decoración hsta La Hora del te no Podía faltar.. Unos bocadillos increíbles.. Descanso total.. Repetiría con gusto.

Instalaciones, ubicación y atención del personal Excelente! Es un hotel muy tranquilo para ir a descansar Solo le podría un pero, es demasiado aburrido ponen muy poca musica y muy bajita, falto mas ambiente por parte del equipo de entretenimiento, pase año nuevo ahi esperaba mucho más.

Los meseros son muy buenos su servicio es excelente.Genaro ek,javier batun ,y los del restaurant luis Nieto y Elena Jimenez .. fue mi primera ves y creo que lo repito… pero en general todos sus empleados son de primera.

First I want say I was disappointed because after I read so many great reviews I had decided this property was the right place to go. I only stayed for two nights thank god. My room wouldn't be ready until 3pm. That was fine. The hotel had low occupancy so I was surprised, but understood. I had lunch and the food was decent. My room was dirty. Dirty table, hair in the tub, yellow bath water, broken jacuzzi & the room was not steps from the pool as promised. I ordered room service. The food was good but ice cream melted. My next morning I tried to secure an airport transfer. It took all day to make someone understand that I didn't have a reservation but needed to make a new one. I did try to set this up weeks before my trip but no one had actually confirmed it through ******* or the hotel. At 6pm the hotel guest experiences manager came to my room and called on my behalf. The day had been wasted. That evening I went to the Mexican restaurant and ordered the chicken dish. It was weird. The restaurant is run down. Sad linens. Dirty windows and towels in the sills. The beach view offered locals selling and doing *****. I felt unsafe at this point. Next morning paid transfer never arrived. The driver went to a diff property Royalton Hideaway they said. I had to pay for a very expensive taxi to avoid missing my flight. Please note: the check-in process is slow with often just 1 person working the desk. All the spa facilities are out of service. It was a complete waste of $700.

Me encanta este hotel ya es la segunda vez que lo visito y no me deja de impresionar es tranquilo y la ubicación de su playa es hermosa

El hotel es muy bonito, el personal muy amable y los alimentos y bebidas de una calidad y sabor excelentes. Idóneo para disfrutar y relajarte.

La playa espectacular y la gente amable, Lo malo es que es dificil hacer reservas en los restaurantes para estar juntos ibamos ocho y solo un dia pudimos cenar todos juntos. Son MUY POCO Flexibles con eso

Pobre variedad en alimentos, bebidas muy bien.

Un excelente lugar de relación