珍珠海灘卡薩 - Xcaret全包成人飯店(La Casa de la Playa by Xcaret- All Inclusive Adults Only)

Absolutely amazing experience. It is pricy but worth every penny. Room was great, view is superb, and the service was top notch. All of the restaurants within the resort was beyond amazing. 11/10 would recommend.

Fuimos en pareja, el hotel está muy lindo pero muy tranquilo. Creo que es para mayores de 60 años. Si quieres más actividad, lo recomendable es reservar en Xcaret arte. Seguimos encantados con los hoteles de Xcaret, es muy buena opción para qued**** en la Riviera. Noto que tienen deficiente su sistema de reservaciones. Solicité una nueva reserva y no me han contactado . .. El hotel sin duda es espectacular y las esvuraio es exclusivas están padrísimas !!! El spa Muuk está espectacular !!! Yo creo que fue lo que valió más la pena

Hotel was very quite and relaxing, the butter Kiyoshi was great !!!!!! and guest service treated us very well, me and my wife had headaches come to find out that there was mold running down from the ceiling when the ac was running At night, we should the staff and got the manger, the problem began because she stated The black mold was when the door opened,, and I stated to her that we did not have the door open while we were sleep, so yes I understand humidity will get on the mirrors but that’s mold on the ceilings, the entire time I was expressing that it ran down on us while we were sleep the manger said it’s the humidity,,, then she stated that I book the wrong room on Friday so I owed extra money, And she gave us a free upgrade when we came ,, said I no longer what to speak to you because your are lying,,later on she agreed she did not give a up grade,,,,, we were sitting out side waiting for the key to the new room when the bell guy came and said I’m here to get your luggage so we walked out the door to have to go up stars to wait get new keys to new room, the new room was good but the Manger could have understood and said I will credit you for a night because now you have to repack and relocate.

Para mi este ha sido el Mejor hotel Que he disfrutado mis mayordamas Mariel y celeste hicieron de nuestra estadia un festival de sorpresas y atencion delicada

Lo considero el mejor hotel de México y creo que del mundo, excelente servicio de todo el personal los concierge tanto celeste como Mariel siempre atentas a lo que se nos ofrezca, la comida deliciosa he estado en muchos hoteles alrededor del mundo con categorías 5 diamantes y este supero todas mis expectativas las habitaciones preciosas en general todo hermoso vale cada peso de lo que cuesta le doy 10

Truly outstanding service and accommodations. I have stayed at high end properties in the world, this by far the best of all. It is rare to find a an all inclusive with of this caliber. La Casa de la Playa it is to me the BEST BEACH HOTEL in the world. I dare you to find natural beauty, culture, art, architecture, private beach, exclusive experiences, Michelin star dining, and above the outstanding and warm care of the entire staff. Shoutout to Abraham, Laura, Gabriel and Stephanie and many more, for making our last stayed unforgettable. I will be back most likely this year to my home on the beach!

A beautiful resort - clean, with incredible and spacious rooms, adults-only and boutique! From check in to check out, the staff were friendly and work hard to ensure you have a great stay. Guillermo, our conceige, was top notch. Friendly, attentive and all-around wonderful person. All the hostess and restaurant employees were fantastic! Bartenders Raul and Luis were awesome. They were so knowledgeable about tequilas and mezcals and happy to teach. We even made a few custom drinks together!!! The team at the sky bar were also fantastic! The restaurants were great and with really thoughtful concepts and menus. Loved them. The mezcal bar and chocolate bar were great. It would be great to show movies or have evening hours at the sky bar. Will definitely be back!

From the customer service to the delicious food and beautiful views, everything here is perfect! It is pricey but worth it. The personal vehicles is definitely a plus. I will visit again and recommend to everyone