I booked a 3-night stay at Excellence Riviera Cancun in November 2023 to celebrate my husband's birthday and our wedding anniversary, and we had a really incredible time here! The check-in staff, Armando, was friendly and made us feel very welcome right away. Our bellhop, Javier, was kind enough to give us a nice tour of the resort and explain the in-room amenities. The resort is beautiful, and the rooms are luxurious. There are many pools and jacuzzis around the resort, including a lazy river you can float around. The beach is absolutely gorgeous, and both the pool and beach have many cabanas and loungers. There is a really good variety of restaurants to choose from, and the food is great! We especially enjoyed the steak at The Grill, the fish at The Lobster House, the French cuisine at Chez Isabel, the omelettes at the breakfast buffet, and the lattes and pastries at Aroma. The cocktails at the bars were so good! All of the staff members we met were friendly and helpful. A special shout-out to Domingo at Basmati, Edwin at The Grill, Alberto at Kitchen Table, and Amir at Chez Isabel for going above and beyond to make sure we had a great dinner experience every night, and to Marino at the theatre for bringing us the best drinks! The entertainment team works hard throughout the day to make sure that all the guests are having a great time. The night shows at the theatre were wonderful, with lively dance and music shows, and a fun silent disco. We can't wait to be back soon!
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