佩裡卡諾斯廣場格蘭德海灘度假村(Plaza Pelicanos Grand Beach Resort All Inclusive)

Cumple, en relación al precio diario. Instalaciones con falta de mantenimiento edilicio. Comida bufete muy bien. Complicado cenar en el restaurante, demasiadas trabas, para que la gente no pueda ir más de una vez a la semana. El tema de bebidas en el bufete, es a solicitud, haciendo la demora en traerte la bebida que no quieras pedir nuevamente. Con poner unas sodas a disposición, unas cervezas y unos vinos, harían mucho más placentera la experiencia gastronómica. Los shows diarios, cumplen. Los animadores, cumplen. Linda playa. Linda pileta. Lindo sky bar. En general bien.

El hotel es pequeño y cómodo, en general la gente es amable, el SKY Lounge es algo muy bueno del hotel, sin embargo encontré algunas cucarachas en mi pasillo rumbo a mi cuarto, hay una señora muy insistente en la venta de membresías al grado de dejarla hablar sola, algunos meseros se portaron muy déspotas y groseros por estar atendiendo a huéspedes estadounidenses y por último nuestra reserva era para cuarto con vista a jardín o montaña y nos dieron una con vista al estacionamiento, por lo menos cuide mi camioneta en mi estancia.

Did not get what we paid for (paid for 3 king rooms). We were given double rooms and they kept telling us to check out and check back in the next day and there was never rooms for us. Some staff were awesome. The reception and cleaning staff not very good. The food was very repetitive and everything tasted the same. Will not stay here again

The restaurant was excellent, they always had a variety of food to choose from. The staff were friendly. The room had a very strong mildew odor, like wet cement, a health concern for someone with asthma. The open bar was great. The only problem is that there was not enough lonche chairs to accommodate all the tourists. People would set up the towels at 6:30 am to save a spot.

Alguien se metió a mi habitación, sufrí un robo, acudí a la gerencia, el gerente en turno me dijo que podía retirarme si no me sentía seguro, terrible la experiencia, no cuentan con cámaras de seguridad y al parecer cualquier persona puede ingresar a las habitaciones y no ocurre nada. El gerente no me cambio la habitación aunque prometió hacerlo. Un hotel bonito y con buen personal atento y amable Lastima

A step above most other Mexican all-inclusives. The buffet was the usual fare, and the “up scale a la carte” restaurant was actually bad. But the pool was warm amd the ocean and beach were great. Be up before 7 is you want a cabana and before 8 if you want a pool chair. But the kids club was great and the entertainment daytime staff super helpful. The nighttime entertainment is poor and LOUD!!! If you have kids, they won’t be able to sleep until 10pm. But the location is good and you can see the ocean and chose whether or not to engage with the beach hawkers. There are shops over the road for floaties, sunglasses. Anything you forgot.

I was a bit surprise by the room. It was not as modern as pictured. No fridge, air conditioning blasting, coffee machine broken. We tried to have those fixed with no succès and zero apologies. Buffet really minimal and if you miss it you have to wait for the next service. Room service is with charge. Extremely noisy room with two communicating room. Will literally ear the conversation in the other room.

Was nervous about my stay at this hotel, as I read some bad reviews. But, i was very impressed, from check in to check out. The staff was all amazing, all so friendly and always there to answer your questions or give directions. I was going to single out some of the staff that went over and above, but too many to mention. The only negative thing I can say, it would be nice if there was more variety at the buffet. I will definitely be going back.

Excellent resort. You will be happy you stayed here or you book early enough for a good price. The ocean is too strong for anyone but good swimmers to go in the water here though. Nobody really goes in for that reason so that's a big negative. The daily evening shows are excellent and memorable. The Aztec/Mayan show was the best. It was so good. Some easy things the hotel can do to make it a much better experience is better communication. For instance, the signage says there's all night snacks until 7am but it's actually only until 1am. It's fine if that's the case but update the signage. Also, improve the room service communication. The front desk did not seem to know how it actually worked regarding price, hours, or where to see the menu. Eventually found the link but the room service menu wasn't working. Just little things like that. Honestly, it's mostly the front desk communication that needed to be improved. Might have been only this one lady that didn't know anything and eventually she was on nights instead of days (maybe for that reason?) Overall, excellent resort for our price we booked it at, buffet was great, all the servers were amazing. Rooftop lounge was amazing. It was a very excellent experience. The ocean experience was a real negative but if you're a good swimmer or dont mind walking much further down the beach than it's fine. My wife and I had a wonderful time!!