皮埃爾別墅飯店(Le Chateau de Pierre)

The hotel location was close to Old Quebec so it has high accessibility to these places of interest. However, it would not be recommended to those who do not have transportation available if carrying large luggage or have difficulty going uphill as the hotel is situated on a slope. Do note that as this is a virtual hotel, so there is no staff onsite but they are contactable via the phone number provided and are happy to assist you. Ground floor rooms are located down the stairs from the main area.

Amazing

The character of this property is fantastic. The linen and towels were clean and sufficient. The pods for AM espresso were lovely as were the creamers left in the fridge. The kitchen in the basement is equipped should you want to prep a snack with the ingredients you provide. The carpets are very well used in the rooms. It’s well priced for the location.

My only complaint about the hotel was that when I booked the room I requested a room on the main floor so that I would not have to carry my bags upstairs as I am 74 years old and hauling bags upstairs is difficult. When we arrived we found our room was on the lower floor but that was basically in the basement and there was a number of stairs we had to carry our bags down which meant they had to go back up the day we left. Other than that we enjoyed the stay very much.

The location was excellent and communication for access was very good. However bed was terrible, definitely needs to be replaced. Bathroom had hair in tub, and inside bathroom door had accumulated dirt on ridges. Room was very hot, and window had no screen. Good kitchen area in basement, but coffee machine in room was not usuable. Ambience of hotel for area was quaint, but probably would.not book again.

Everything is 10/10, except the restroom. It’s way too cramped for the unit that I’ve stayed, you just have to find ways to sit for your business. It was really uncomfortable experience. But like I mentioned other factors are 10/10.

Found garbage on the floor when we arrived, just threw it out. I wasn't sure about the cleaning schedule, so I asked the cleaning staff member if she could bring us fresh towels. She did bring us towels and did a light clean. My husband's 3/4bottle of Whiskey magically disappeared from our room that same day. Disappointing that this happened. The location of the facility was very convenient, we walked everywhere the time we spent in Old Quebec.

They lost my reservation and then after much turmoil let us in the room. There is no manager on the property. We never heard back from them. We're here totally unaware of what in the hell the score is. We paid and would have canceled if they hadn't after hours let us in. There are no people in this hotel to talk to!

The only thing i do not like is that property does not have elevator. I was on third floor, stairs are long and small. No reception, and feel unsecured. No keys, just an access code for main entry and other for room.