昆斯敦帝國飯店(Empire Hotel Queenstown)

Liked the building. Didn't like having no curtain (hard to have that with no curtain rod) on window. Stayed two nights and complained both times to different staff to no avail. Did like the breakfast. Lamb meal at $25 ran out so had to have an average (my medium rare steak turned out medium) steak meal at $44 which is expensive.

This property - or at least the room where I stayed in overnight had very limited facilities such as bedside table, toiletries not supplied, unbelievably small bedroom and bathroom, no additional bedding . extremely noisy fridge and exhaust fans for kitchen outside of the window. Continental breakfast also very basic - would not recommend

We are a family of 4 and there was no fan or aircon in the room. Floors did not appear to have been properly vacuumed. Suspect the room is not used very often. Bunk beds flopped from side to side. Staff took us to the room via the smoking area, rear loading dock and fire escape. We didnt see if fit for a family to stay in, so left and found other accommodation.

Room was quite small and stuffy, and in need of remodeling. No window or other connection to the outside world. No A/C, just a pedestal fan with a missing switch knob. The lobby is lovely, old woodwork, but the room was below par.

The property has been poorly kept and needs so much work to bring it up to any reasonable standard. We were booked and paid for 4 nights but checked out after 2 nights. That was under sufferance.

Room and bed was terrible for the $150 a night. Ordered three things off the menu before there was one available and when we got it it was wrong. Service in bar was an inconvenience to the staff.

Very interesting property but not very good value for money. Service was minimal.

Quaint country hotel with a touch of nostalgia. Late check in was easy. My teenage daughter enjoyed seeing the original staircase and the display of old furniture, lounges, desk and typewriter etc. Enjoyed dinner and the complimentary continental breakfast in the dining room. The laminated placemat of the hotels history was a nice touch. Our room was adequate and the bathroom was recently renovated which was nice. Would have liked a pedestal fan as the room was a bit stuffy and the window rattled all night. Plus probably a little unsafe being on the second storey with no fly screen and as the door couldn’t be left open and the ceilings are high, the cool air outside didn’t have much affect. Did appreciate the large mugs for our tea/coffee and my daughter had her own space which was nice. Staff very accommodating and friendly. Conveniently next door to Queenstown train station for tourists which we also enjoyed the next day.