羅利設有健身房的飯店

前往NC State的最佳位置。諸如學生中心之類的大多數設施都可以通過步行或穿梭巴士輕鬆到達。 酒店設有一間酒吧和咖啡廳，以及一間出色的墨西哥餐廳。超市距離酒店不到5分鐘路程，附近有一家地鐵餐廳和一家購物中心。

在北羅利希爾頓住了一晚。入住很順利。我詢問前台服務員,關於我將要接受的免費早餐,她解釋說,儘管我在希爾頓網站上預訂了,但免費早餐並沒有出現在他們的內部系統中。房間很乾淨。我的不滿與牀上用品的質量有關。這是不舒服的太軟。遺憾的是,由於牀上用品,我無法入睡。此外,枕頭是羽毛的,沒有任何支持。除了上述之外,酒店有足夠的停車場和足夠的會議設施。

我覺得在辦理入住時需要向Tenia公開表示感謝,我和丈夫比官方入住時間早到,立即Tenia解釋說,一大羣人剛剛離開,客房部正在努力準備房間。她拿了我們的行李,指出酒吧和大堂區,我們可以掛在那裏。我早早旅行筋疲力盡,然後走到最近的沙發上。15-20 min Tenia 過來說她有房間給我們,因爲我“看起來很累”。感謝上帝她做了,因爲我在今晚的工作晚餐前繼續睡了2個小時。我知道聽起來不像是一筆巨大的交易,但又等了4個小時本來會很艱苦,做的晚餐幾乎不像以前那麼愉快。在這一天和時間裏,客戶服務似乎被推到排隊的後面,我們現在慶祝“剛剛出現”--Tenia走過去,你可以告訴她,她很重視她的客戶和她的公司。她是喜來登品牌的出色大使。

對於想要捕捉羅利城市風采的旅客來說，羅利北山AC飯店是一個理想的選擇。包括ArtSource Fine Art、Quail Ridge Books和Pure Barre都在短距離內，入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點，包括Opera Company of North Carolina、Optimist Pool和Raleigh Foot & Ankle Center，旅客可以將行程安排的更加緊湊。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備和空調，滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好咖啡壺/茶壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。您可以在酒吧點上一杯，在優雅的氛圍中小酌一番。在享受飯店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Saint Jacques French Cuisine（法國菜）、Midtown Grille（西餐）和Winston's Grille（美國菜）也許是可以讓您找到答案的地方。對於顧客來說，可以在健身室享受鍛鍊的樂趣。飯店設有會議廳和商務中心，為旅客提供高品質的商務服務。24小時開放的櫃檯服務可為您隨時提供訊息，以幫助您探索這個魅力之都。

這家酒店前台工作人員最差。工作人員提前被告知,由於施工,5樓的一半沒有熱水 - 但他們仍然預訂了房間。他們確實通知了客人。當時是晚上9:45,當我試圖在睡覺前淋浴時,這就是我意識到水問題時。起初,工作人員對這種情況不屑一顧,並表示他們無能爲力,因爲當天的維護已經消失。當我堅持要洗澡時,我被告知可以換房間。這意味着收拾我所有的物品,深夜再次拆箱。這不可行,所以我要求能夠在他們要搬進我的房間淋浴。經過一番辯論,前台工作人員終於允許我這樣做,然而,他們故意給了我一個骯髒房間的鑰匙。前台工作人員告訴我“只是忽略牀和東西”,因爲自從前客人退房以來,客房部還沒有打掃房間。我很討厭,不得不爲一個有熱水的乾淨房間而爭論。我被當作要求升級一樣對待。此外,退房時,我要求一張收據,這是商業報銷所需的收據,前台工作人員說打印機壞了,她會將收據發送電子郵件。這也沒有發生,當我出差回家時,我不得不撥打無數電話給酒店,以便最終有人將收據發送電子郵件。我永遠不會再住在這裏。該地區有太多新,更好的酒店,而不是不得不處理這個地方。常見的禮貌和客戶服務要走很長的路 - 但這家酒店的工作人員甚至沒有基本的東西。

非常友好和包容的工作人員。晶瑩剔透；牀墊非常舒適，我立即放鬆了。

作為一家公寓式飯店，Residence Inn 飯店使離家在外的您仍能感受到家一般的溫馨舒適，幫助實現工作和生活的理想平衡。飯店賓至如歸的住宿環境將為您締造輕鬆舒適的住宿體驗，社區氛圍則讓您倍感溫馨。

今晚花時間在小酒館裏抓雞尾酒。作爲前庭院經理,我幾乎知道該期待什麼。讓體驗5星的事情是Maria Botrus。她是一個很容易與人交談和聽到她對在這個行業工作的熱情和服務他人的激情,這是一個很明顯的,有時在工作前線角色的人身上發現的罕見的東西。作爲一名酒店經營者和競爭對手的企業人力資源總監,我無疑會說,如果我在市場上有酒店或企業角色,我會尋求瑪麗亞。羅利北院確保你在這裏支付她的價值,因爲在我們的行業中找到這樣的人,在當前時代變得更加困難。

We stayed here for two nights to take in a hockey game at the PNC Arena. You can walk to the Arena from here. Traffic cops block traffic so you can cross the street. There is a small restaurant and bar in the hotel lobby for a quick bite before the game. It serves a limited menu, including burgers, but we didn't try it out. We did have breakfast in the same restaurant the next morning, and it was pretty good. There is also a restaurant in the same parking lot called the Backyard Bistro if you would prefer. Staff here were super friendly. Obviously, this place can be busy on event nights (as it is the closest or only hotel within walking distance of the PNC arena), but we found the staff up to the task and our reservation was confirmed without incident. Our king size bed room was enormous, with a super comfy bed, and it was very quiet. Staff in the breakfast restaurant was delightful. Ample parking. Outdoor pool, not heated, and small fitness room. Laundry on the second floor and only $1 per load.

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from