Firstly, the hotel is delightfully cute. They have a free happy hour from 5-7PM on their/Cinema Club Hotel (right across the street's) rooftop in a lively yet quiet area of Tel Aviv that is central to everything. They have a business center, 24/7 espresso/coffee lounge area and the team is especially helpful, letting me check in early so I could take a business call. But most importantly, Benny who was on loan from another property went ABOVE AND BEYOND to help me scan some documents that I urgently needed to send, which saved me. I want to especially give him recognition, as he exemplified the customer service that makes one loyal to somewhere, and hope he receives a promotion or raise as a result. Will gladly recommend this hotel to my friends and colleagues visitng TLV time and time again.
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