漢普頓飯店(Hampton Hotel & Restaurant)

We had 3 rooms with our booking and none had woking heating on the coldest week end of the winter. Kettle didn't work so couldn't even heat my hot water bottle!!

A comfortable stay. Problems with radiator not working and no tv signal in the room. However staff were very helpful in trying to help and we had a portable heater put in the room

Stay was really good the new restaurant was excellent all staff are friendly and helpfull we will be back again next year

The reception, Bar and dining areas of the hotel do not reflect the dire accommodation that you face on your arrival on the floors of the bedrooms, chipped paint, over paint on door architraves, brown carpets on stairs and hallways, then the grey bland interior of the bedrooms, no heating on in the room, mildew on the shower cubicle mastic, room 16 which I stayed in had no aerial connection to TV, had to boil kettle on bedside cabinet as no plug near to trolley, Cooling system fan was located outside bedroom window, the drone was horrendous and to top it off the room stank of cigarette smoke? This hotel came up towards the top of the search for hotels in the area, didn’t read the reviews just booked as it had gained 3/5 on trip advisor, I can see why it is only a 2* hotel. The breakfast was tasty and you could help yourself to teas, coffees, cereals, fresh juices which saved a bit of the disappoin**ent on the room.

We booked a twin room but was given a room with a double and single, which was great. The double bed was reasonably comfy. The room was basic but clean. The freshly cooked breakfast was very good. Considering we paid £66.60 the hotel was good value for money. Its smack in the middle of town with easy access to the station.

The room was absolutely NOT as per the picture on the website. There were three singles, as requested but no room to swing a cat! Not a single coat hanger but I suppose that was un-necessary, as there was nowhere to hang anything! Only one towel ring in the bathroom. Tiny shower with luke-warm hot water. Shabby room with shabby furniture with filthy vallances on the beds. Broken lid on kettle. Sash window had no safety stops. Carpet in hallway was stained greasy and dirty. Wifi connection was hit and miss. The only good part about the place was the food was adequate in the Restaurant. The staff were ok. We would never stay there again and it was overpriced at £97 for the room which included breakfast but as only two of us stayed in the end, we were overcharged in that respect. JUST AWFUL!

Wouldn't book this place ever again! Talk about lack of hospitality, you would think calling the hotel to let them know you are running late would guarantee your stay! No it doesn't I was left out and cold would not check me in

Staff very friendly and helpful. Fantastic fish and chips evening meal and wonderful breakfast Small but clean room. Bed and pillows not the best.

The Hampton was cheap and cheerful. The chocolate coloured carpet was stained leading to my room. The decor in the corridor left a lot to be desired. Everytime a corridor door opened it made your room door sound like someone was going to burst in. The bathroom smelt like cigarettes. The food I ordered one evening was very poorly presented, looked like it had been slapped on the plate. The curtains in the room were too heavy for the flimsy hooks holding them on the rail and came off every time you opened/shut them. The door to the corridor looked like it needed a good clean. HOWEVER, I could not fault the staff, they went over and above to assist and were all pleasant.