魯辛城堡水療飯店(Cbh Ruthin Castle Hotel and Spa)

You’re staying in a medieval castle so Don’t expect ultra modern facilities. Stunning hotel but carpets and walls could do with a repaint. Staff (especially the young waiting team in the Tafan y Ddraig) bar were really helpful but what I loved most about this hotel was the abundance of fauna in the grounds. I adored the views of frolicking rabbits from every window.

Extraordinarily beautiful place to stay in a genuine castle, full of history. Warm, friendly and welcoming staff. Excellent cleaning. Of course a historic house will have a few dents, but overall an excellent choice we can highly recommend.

The grounds are beautiful. We paid for a suite and got a basement floor room that was cleaned twice in five days. Didn’t replace water or anything else; no water fountain to fill bottles. Peacocks, woodpeckers and squirrels are wonderful. Breakfast was okay but very inconsistent. Understaffed. The suite bed was two single beds pushed together. The spa was absolutely fantastic - amazing staff. When checked out, they just took the key and didn’t ask how our stay was etc. We are very, very chilled travellers and don’t expect much. Basic things like cleaning the room, not ignoring us when waiting to be seated for dinner etc would make a big difference.

Lovely stay.. but felt there was a lack of attention to the details/experience. Spa felt very chaotic and unorganised...Dinner felt very un a**ospheric.. poor lighting (felt like we were eating in a care home/school hall). No music.. and very limited menu with little consistency in cuisines! Breakfast was also very drab.. low quality food and bad design/layout. We couldnt fault the staff who were all extremely lovely and helpful.. but feel the management has forgotten to ensure that the experience is one that youd want to return to. Some small changes would make a big differnence... Its a fantastic location/venue but needs better oversight.. id suggest the lighting in the restaurants first! (Small table lamps at the grand hotel birmingham were fantastic..and minimal costs)... music would also be nice! Sadly wont be returning.. but certainly enjoyed elements of our stay.

Beautiful location, attentive and helpful staff, clean, tidy. Sadly looking a little tired and in need of some loving care, otherwise overall pleased with our stay

Facination hotel, filled with ruins and intetesting history. Dining options were very limited. Hotel in desperate need of some refurbishment.

Yet another great stay at the Castle. our 15th visit in 12 months! Warm and clean room. Always plenty of hot water to take a bath or shower. Staff always friendly and helpful.