普瑞米爾倫敦里士滿飯店(Premier Inn London Richmond)

good!

Siempre nos había encantado este hotel. Está última vez nos ha decepcionado bastante con la limpieza. No te limpian la habitación ni aún avisando el día antes y reiterándole a la camarera de habitaciones. No importa los dias de estancia. Te dan unas toallas nuevas si las pides y ya está. El servicio es bastante peor que la última vez que vine en 2019.

這家酒店的工作人員非常好。我們需要他們照顧的一切。我的 3 星評論的原因是我相信房間需要更新，他們似乎肯定會有點舊/警告下來。入口周圍以及走廊和樓梯周圍似乎也有一種非常刺鼻的氣味。我不得不跑下樓梯，因為我真的不喜歡這種氣味。

在里士滿的 Premier Inn 住了兩天，我的整體糟糕經歷被一位名叫 Armond 的傑出員工拯救了，他竭盡全力確保我擁有所需的一切。那個可憐的傢伙在酒吧、餐廳裡跑來跑去，和另一位看起來筋疲力盡的紳士一起跑來跑去。阿蒙德非常有禮貌，說得很好，而且非常快樂。有一個很可憐的經理，不像一個人，他只會像做白日夢一樣四處走動，在他檢查我的時候態度很糟糕。我要了新毛巾之類的東西，還有樣子就像我犯了罪一樣。不給 1star 的原因是因為 Armond 的救命之恩和我在餐廳得到的服務。

我在 Premier Inn 睡得很好。然而，我的評論是關於餐廳的服務。阿蒙德和他的團隊非常熱情，並在我們晚上為我們提供了優質的服務。食物也很棒。

The room was ok and hotel was not too far from the centre of Richmond but with the usual for premier Inn of the heating and air conditioning control not actually connected to anything!, also the staff are not the best we tried to book a meal deal with a breakfast and was told by the gentleman on reception that it was booked only to arrive at breakfast the next morning to find it hadn't and we couldn't book it then as you can't have the breakfast before having the evening meal... which has never been a problem before. We ended up eating in Richmond and by the looks of the restaurant it was probably for the best.

Not really much to say, the particular members of staff working the Saturday night weren't great at all, and I was given the staff smoking room to sleep in which had the window fully open even passed the security measure and there was a sock still on the smoke alarm, you could smell the smoke before you even entered the room, bed was dirty and covered in hairs, someone's greasy head shape was still on the pillow. Clearly not fresh sheets.

A very quiet room considering on a busy road and flight path. Friendly staff, comfortable bed with a bath, and good breakfast.