裡布市區凱悅嘉軒飯店(Hyatt Place Riverside Downtown)

My flight got delayed so much that I couldn’t make it to the hotel reservation. They didn’t accept my cancellation and charged me the full penalty. I won’t be staying here anymore.

在丹佛濃湯

I was not aware that there was going to be additional fees when I checked it. It was not stated on the app. At check in I was asked to purchase an insurance. Also, I had to pay for two days of parking for one night stay. So aside from what you are charged through the app expect to pay an additional $100. So my overall one night stay came out close to $300

The power and WiFi went out Saturday morning and for most of the day. I had a 2 hour online class for that I had to conduct on my mobile phone instead of my laptop because the hotel WiFi was out. Also during that time, TV viewing was unavailable, the hallways were dark, a mesh door was hung on the elevators to enter/exit for use, the stairways were pitch black and entry/exit doors to the building were not secure, the entire lobby power was out as well. We only had power in our room. Someone could have gotten hurt walking around in the darkness throughout the building. And since the entry ways were not secure anyone could have entered the building. Safety issues!

Power went out. Phones out. Hallways dark. No emergency light in stairwell. When I spoke to front desk about the upsetting experience. Was told not their fault. Was power outage. I suggested someone could have gone to doors and let people knkw she kept pushing back.

This hotel was beyond difficult to communicate with. I had 8 rooms booked for a work event and they made the whole process inefficient from check in, parking, to the stay itself. The employees I spoke to on the phone and in person were not kind and not helpful. My company will never use this hotel again for our events.

The room was very dated and dark. Housekeeping only comes every other day, therefore we ran out of coffee, cups, etc. The lobby is much nicer than the rooms.

The furniture was old, there wasn't any parking kitchen didn't working so no hot meals when I got there. Breakfast was late so I was running late for work I wouldn't recommend it to anyone.

La habitación esta comoda, tiene todo lo necesario, los muebles un poco viejos de la habitación que nos toco pero de los demás todo bien