威尼託生活風格套房飯店(Lifestyle Veneto Suite)

我和我的伴侶剛從羅馬回來，住在 Lifestyle Veneto Suite，我們挑不出任何毛病。我們收到了 WhatsApp 通訊，其中包含有關如何在抵達時進入酒店的說明，並根據要求為我們提供了熨斗，沒有任何問題。在我們住宿期間，房間本身一塵不染，每天都打掃得很乾淨，還為我們準備了零食和水。至於位置，熱門景點距離酒店不到 30 分鐘步行路程，或者您可以步行一小段距離並搭乘巴士前往您可能希望參觀的大多數地方。我強烈推薦這個屬性:)

這是什麼 ？人們賺大錢的新方法？一家酒店（如所說的套房）沒有實際接待，但聯繫是通過電話應用程序進行的，我只看到一個打掃房間的人。當我到達時，這是一個令人不快的驚喜，因為我對此沒有任何建議。建築物端口是通過您的手機打開的，如果您丟失了手機設備或被盜（在夜間）應該怎麼辦？ （此問題已由遠程接待在以前從未出現過此問題的消息中進行了回复）。電梯又小又舊。房間內的 Ａ 窗有一個天窗。房間裡沒有多少物理光線。房間很暗。清潔度還可以，這是唯一值得推薦的積極因素。不管怎樣，對我來說羅馬人不太好客。

Booked and confirmed June 5 2023 for October 2023, 4 nights. Attempted to contact directly through *********** several times throughout summer and got no response, ever -- by phone or email or through ***********. Charged my CC for total cost of about $1300 (US) 2 days before arrival. Enroute from USA, received message on day of arrival that reservation was cancelled. Did not text or leave voice mail, instead emailed. Short layover in Paris before boarding for Rome and did not see the cancellation. Arrive in Rome with no place to stay. Hotel told me it was flooded bathroom. *********** said it was due to "overbooking." I seriously doubt that they assigned one, and only one, room to us going back to June 5. Moreover, when I checked their listed rates for our dates after arriving in Rome, the dates were exorbitant -- in the thousands of dollars. This is all very suspicious and their handling of this issue -- including no effort to find us another accommodation -- suggests inefficiency at best, dishonesty at worst. I recommend finding another reasonable hotel nearby, and there are many. We lucked out in finding one after arrival, it is charming, and the cost is comparable to what we had been charged by Lifestyle Veneto Suite. They knew we were coming from U.S. This is all completely inexcusable and it could well happen to others. Perhaps they retained higher paying customers, perhaps they overbooked, perhaps the bathroom flooded . . .but no explanation was given as to why we, having booked many months in advance, were cancelled without notice.

Left our stay several days early. The fixtures in the bathroom were falling out of the wall, the AC was not working and the shower barley had water coming out of it. When contacting the host about these issues he sent over a maintenance person who saw no issues with anything and did not offer any solutions

Ottimo rapporto qualità prezzo. Ottima location per visitare la città, zona Via Veneto molto tranquilla. Camera pulitissima, set di benvenuto utile per farsi un caffè oppure una tisana. Stanza silenziosa. Il proprietario è sempre pronto ad aiutarti in qualsiasi momento della giornata di persona o via telefono. Consigliato.