里程碑飯店(Milestone Hotel Kensington)

我在尋找帶浴缸的酒店時偶然發現的，這是一家非常漂亮且經典的酒店。 接待處、門衛等的每個人都很友好，熱情好客。 地點在肯辛頓宮附近，離市中心較遠，可以放鬆一下，但附近有咖啡館和Whole Foods，找吃飯也不會有什麼麻煩。 距離車站有一段距離，但也不是那麼遠。 出色的！

Wunderschönes , stilvolles Hotel in schöner Lage. Sehr freundliches, aufmerksames und hilfsbereites Personal. Jederzeit wieder!!!!!

The Milestone is wonderful! No other word to describe it. The staff are so attentive and friendly, they really do make you feel right at home. The room was incredibly comfortable and quiet. And we loved the spa facilities - you have to book your 1 hour slot but then you get the whole place to yourself - we did the sauna and the pool on each morning after breakfast for an hour and it felt like a private retreat just for us. The breakfast is also brilliant, with plenty to choose from, including cooked breakfast and continental options. But the real star of the show is the design and decoration, from the speakeasy style of the back bar, to the elegant restaurant, and wood panelled antique feeling lobby. The hotel just oozes style and comfort. And the staff top it all off. We will only ever stay at the Milestone from now on, whenever we are in London.

Having previously stayed at The Milestone, I was expecting the same level as previous experiences. Sadly, this was not the case. Walking into reception to see two huge displays of dead red roses, summed up our experiences really. The staff were all helpful and polite but over all, a very poor experience. We asked for a twin room, it was not twin but a zip link bed unzipped, so may as well not have bothered? The first night/next morning we had no cold water, the hot water was at thermo nuclear level hot, so we were unable to take a shower/bath. This however was quite quickly sorted, but begs the question, why wasn’t it checked beforehand, as they obviously knew there was an issue to sort it so quickly? The second morning, our friends were woken twice, at 6:00am and 6:30am, by early morning calls from reception. Again, this was dealt with, but shouldn’t have happened. On our last morning, breakfast was a disaster. We ordered, waiting 20 minutes, then everything arrived together - fruit; toast;porridge and full English breakfast! Obviously we sent back the hot items, which were then returned to us later. When I say returned, exactly the same breakfasts were brought out, cold and solid, so we sent them back again. Once again dealt with but all in all, not the kind of things you would expect from a 5* hotel? Our bills were also incorrect at check out, and three tries later, we’re corrected. The hotel, like the dead roses in reception, has seen better days!

Lovely weekend in London - The Hotel is lovely not too big, which means they can really personalise the service , their pre check in form was great and meant they pre prepared our requests. All the staff were friendly and very helpful and there was always plenty of staff on hand to help you with anything you needed . We prepaid for breakfast and the choices were varied and food quality really good . We would definitely return .

My sister and I stayed at The Milestone Hotel for 1 night and it was amazing. From arrival and check-in to checking out, we had zero complaints. The hotel staff are welcoming, friendly and very accommodating. The decor is tasteful and the room we stayed in was beautiful. I would definitely stay here again and for longer next time. If you’re looking for true luxury, comfort and impeccable 5 star service, then I would highly recommend booking this hotel.

We splurged to stay at this hotel for our family trip to London, and we thoroughly enjoyed the experience. The staff is so friendly and helpful, and our rooms were comfortable and luxurious. It's a 6-minute walk to the nearest tube stop, or less for the bus. The helpful doorman will call a cab for you if you prefer.

這是一次很棒的住宿。 建築很漂亮，工作人員很樂於助人，食物很美味，交通也很方便。 非常感謝。