We love the hotel, have been staying here over the years. This time the electricity was not working, light was switching off on it own ?!?! AND heating must have been broken as we had external heater that didn’t look esthetically pleasing at all….
Also providing just one tea bag and 1 coffee pod per person seems extreme for 5 star hotel…
We spend NY Eve celebration at the hotel which was AMAZING but when we wanted to have a drink and lunch around 12.00 at the restaurant we were told it opens only at 16.00 - this is very annoying… hotel bars should be open 24/7 especially for staying guests… so yeah lots of improvements necessary….
翻譯