聖路易斯威斯汀飯店(The Westin St. Louis)

乾淨漂亮，沒有游泳池，但無論如何都超級有趣 也許人員不足，但仍然是一個非常好的地方會再次預訂

I can't believe this is a Westin. Having stayed in Westins across the globe the St. Louis hotel bearing the name shows little resemblance when it comes to service, client satisfaction or managerial ability. This hotel defended their decision to schedule loud hallway carpet cleaning during the evening and nigh hours creating a loud, disruptive environment that the desk clerk and night manager refused to correct. When asked they rudely and begrudgingly changed my room (a further inconvenience). Upon checkout, the clerk was unable to print an invoice. The valet was nowhere to be seen at 6pm. It's appalling and unacceptable.

Many issues with what it says on the website and what actually is reality here. It’s too bad all the staff seems to be ticked off to work here, too new to actually be knowledgeable about anything or smells suspicious. Generous size of room but bathroom especially was very grimy, room has no sound proofing from the busy street outside or a way to add white noise to mute it somewhat. Don’t believe anything the website says about the dining offerings as none of them applied when we just stayed.

Nice property but never again will I stay here. They allowed someone to charge all their purchases from the bar to our room and I was charged $278 to the card I left on file for incidentals. Called the hotel and was told I had to wait for a manager to call me back. Never received a call back.

Only complaints, no t tissues in bathroom, no cups or glasses except paper coffee cups and only decaf coffee in room Otherwise really like hotel. Would stay again

Great hotel, awesome staff, convenient location…..but the water pressure in the shower is awful, barely a trickle coming out. 4/5 stars because of that.

I don't like they charge the packing for 40 dollars to the guest. White outside only 30.